Accommodation Services Coordinator

7 days ago

Canterbury, United Kingdom Canterbury Christ Church University Full time

Job details

**Salary**

£24,533 to £26,444 per annum pro rata

**Contractual hours**

31

**Basis**

Part time

**Job category/type**

Administration

**Date posted**

01/05/2024

**Job reference**

REQ04825

**Attachments**
- attachment- REQ04825 AS Coordiantor Job Description.pdfJob description

**Maternity - Cover (1 year)**

**Background of department/role**

The Estates and Facilities Directorate are responsible for a huge range of services across the University, managing the buildings and infrastructure and providing many services to staff, Students, and visitors alike. These include within the Facilities Services divisions: Housekeeping, Security, Accommodation Services, Catering & Hospitality Services, Facilities Management across the Campus Network, and many other services. All of which with a drive to offer the best experience possible for all our customers and stakeholders.

**The Role**

This position is for a person who can clearly demonstrate a proactive and confident nature, be service led and deliver a solution-based approach across a range of stakeholders in a variety of scenarios. To support the AS (Accommodation Services) teams through coordination of administrative procedures and processes. The person will work across internal and external stakeholders, under the guidance and reporting to the Systems, Information and Data Manager.

**The Person**

The post holder will be expected to be the lead customer facing aspect of the department, open to all enquiries and queries from students, staff, and external clients. The post holder must be able to respond in a timely and professional manner, using their own decision-making processes to ensure the customers queries are dealt with in the first instance, or triaged to the relevant individual/department.
- You must be able to demonstrate excellent communication and service skills, an attention to detail and the ability to work under pressure, be a team player, and have high levels of customer / client service standards

**How to apply**

Interviews are to be held: To be confirmed shortly after closing

**Additional Information**
- Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging. Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way. If this is you, then we are waiting to hear from you.
- #yourCCCU_
- Prior consideration will be given to applicants in the University’s redeployment pool._ No agencies, thank you.
- For more information about this role, please view the job description via the attachments link above.

**Location**

**Canterbury**:

- Accommodation Services Coordinator (Maternity Cover)

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