Head Housekeeper

**Who we are?**

The Best Western Signature Collection, Southcrest Manor Hotel, is a 63-bedroom hotel set in its own extensive private grounds in Redditch, with excellent road links to the M42, M40 and M5. The hotel offers meeting facilities, a Laura Ashley tearoom, Laura Ashley designed restaurant and bar, and a small health club with gym and Elemis treatment areas.

**The Opportunity**

An exciting Head Housekeeper opportunity has arisen to join our friendly hotel for either an experienced housekeeper, or someone currently supervising looking for their next step. Working patterns are between 30-40 hours per week over 5 days, including weekends.

**About your roles as a Head Housekeeper**:

- You will successfully oversee the entire housekeeping operation daily, being responsible for ensuring impeccable standards of cleanliness, and attention to detail, in our guest bedrooms and public areas.
- Supervising a team and assisting when necessary.
- Ensuring all daily tasks are completed.
- Successfully plan and execute short and long-term deep cleaning schedules
- Liaising with other departments.
- Previous management or supervisory work experience, ideally from a hotel background.
- A desire to create a positive experience for our guests.
- Ability to work as part of a wider team.
- Great communication skills
- The ability to get things done in a timely and organised way.

**Excellent Pay & Benefits Package**
- Holiday Pay
- Employee Incentive Scheme
- Best Western preferential accommodation rates for yourself, friends and family
- Free gym membership
- Health & Beauty Club discounts
- Hotel discount scheme
- Workplace pension scheme
- Free parking

**Salary**: £20,000 - £26,600 per annum

**Benefits**:

- Company events
- Employee discount
- Gym membership
- Company pension
- Discounted or free food
- Free parking
- Health & Beauty Club discounts

**Job Types**: Full-time, Part-time, Permanent

Pay: £20,000.00-£26,600.00 per year

Expected hours: 30 - 40 per week

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking

Schedule:

- Day shift

**Experience**:

- housekeeping supervisory: 1 year (required)

Work Location: In person