Housekeeping Supervisor, Alex

7 months ago

Redditch, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

**TITLE**: HOUSEKEEPING SUPERVISOR GRADE: BAND 3 HOURS: 24 HRS A WEEK BASED AT: ALEXANDRA HOSPITAL RESPONSIBLE TO: FACILITIES MANAGER REPORTS TO: FACILITIES MANAGER Job Purpose: To provide an efficient housekeeping service, ensuring that standards are maintained at all times. To provide a responsive service in relation to the needs of service users Key Relationships Matrons; Departmental Heads; Senior Nurses; Ward and Departmental staff; Infection Control; Estates and Supplies, patients and visitors. Dimensions: Managing the day-to-day running of an allocated work area at direct supervision of 1 team leader and between 12 and 40 staff. No budgetary responsibility.

**Risk Assessment**: Some manual handling duties 1 Key Responsibilities: 1.1 To provide daily supervision of staff ensuring daily contact with all staff on duty. 1.2 To assist the Assistant Housekeeping Services Manager to compile work schedules. 1.3 To deal with, and rectify minor problems which arise on a daily basis. 1.4 To have an understanding of the governments guidelines on the National Standards of cleanliness.

1.5 To carry out monitoring in line with The National Standards of Cleanliness. 1.6 To take a pro-active approach to cleaning, constantly striving to improve the quality of service provided. 1.7 To carry out staff appraisals. 1.8 To carry out staff induction.

1.9 To provide comprehensive training to all new members of staff. 1.10 To encourage and support staff to achieve NVQs in cleaning and support services. 1.11 To have an understanding of infection control and to ensure compliance within the Department. 1.12 To maintain confidentiality at all times.

1.13 To ensure that all staff are aware of Health and Safety at work Act (1974) and that departmental safety procedures are adhered to. 1.14 To liaise with staff within the hospital on day-to-day issues relating to the housekeeping service. 1.15 To deal with complaints in the first instance. 1.16 To raise with the Housekeeping and Linen Services Manager, any issues which may affect the quality of housekeeping service or linen service.

2 Key Activities 2.1 To organise and plan work rotas ensuring maximum efficiency of staff. 2.2 To accurately complete staff register and rota paperwork 2.3 To allocate keys and ensure key log sheet is signed, and that returned keys are logged in. 2.4 To allocate supplies of cleaning chemicals and consumables. 2.5 To be responsive to telephone and bleep requests ensuring a prompt service at all times 2.6 To authorise annual leave ensuring mínimal disruption to the service.

2.7 To carry out staff return to work interviews following a period of sickness absence, and bring to the attention to the Assistant Housekeeping Services Manager any problems. 2.8 To attend departmental meetings. 2.9 To re-train staff annually or more frequently if required. 2.10 To provide a mop and cloth washing service, in line with the departmental procedures.

2.11 To ensure that all staff comply with the uniform policy. 2.12 To complete weekly time sheets. 2.13 To cover areas of work in the event of staffing shortages. Standard Clauses: The purpose of this post should remain constant, but the duties and responsibilities may vary over time within the overall role and level of the post.

The post holder may from time to time be asked to undertake other reasonable duties. Any such changes will be made in discussion with the post holder in the light of service needs. Competence The post holder is responsible for limiting his / her actions to those which s/he feels competent to undertake. If the post holder has any doubts as to his or her competence during the course of his / her duties, then s/he should immediately speak to their line manager or supervisor.

Codes of conduct All employees of the Trust who are required to be registered with a professional body, to enable them to practise within their profession, are required to comply with their code of conduct and requirements of their professional registration. Those staff that are not required to be registered with a professional body are required to comply with the Trusts codes of conduct. Confidentiality The post holder must maintain confidentiality, security and integrity of information relating to patients, staff and other Health Service business. Records Management All employees of the Trust are legally responsible for all records that they gather, create or use as part of their work within the Trust (including patient, financial, personnel and administrative), whether paper or computer based.

All such records are considered public records and all employees have a legal duty of confidence to service users. Employees should consult their manager if they have any doubt as to the correct management of records with which they work. Health and Safety Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and the Manual Handling Operations Regulations (1992) and all rele

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