Caseworker, Apprenticeship

**Details**:
**Reference number**:

- 307573**Salary**:

- £27,790- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Executive Officer**Contract type**:

- Permanent
- Apprenticeship**Business area**:

- DFE - Schools Group - Teacher Misconduct Unit and Teacher Qualification Unit, Teaching Regulation Agency**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time, Compressed Hours**Number of jobs available**:

- 5Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Coventry, West Midlands (England), CV1 2WTAbout the job

**Job summary**:
At DfE, we are proud of the commitment we make to diversity and inclusion and of the progress we have made. We have active & vibrant staff networks, special leave policies and workplace adjustments put in place for those who need them. We are continuing to build a diverse DfE, in an inclusive environment which nurtures and realises potential in all, at all levels.

Equality and Diversity - Department for Education

The Teaching Regulation Agency (TRA) is an executive agency of the Department for Education (DfE). The purpose of the agency is to support employers, schools and headteachers with their safeguarding responsibilities by taking action on receipt of allegations of serious teacher misconduct and providing employers the opportunity to complete pre-recruitment checks to ensure that they are employing teachers who are appropriately qualified for their role.
- To support these requirements, the TRA has two operational teams:
- the Teacher Qualification Unit, and
- the Teacher Misconduct Unit

4 of the advertised roles will be based within the Teacher Misconduct Unit.

1 role will be based within the Teacher Qualification Unit's Professional Recognition Team.

The Teacher Misconduct Unit (TMU)

The TRA operates the regulatory system for teacher misconduct as defined by The Teachers’ Disciplinary (England) Regulations 2012 and the Teacher Misconduct Procedures - Disciplinary procedures for the Teaching Profession.

The TMU is responsible for investigating all cases of serious teacher misconduct and the administration of those cases progressing to a professional conduct panel hearing.

The Teacher Qualification Unit (TQU)

The TRA also acts on behalf of the Secretary of State for Education, as the Competent Authority for teaching in England, being responsible for the award of qualified teacher status, and the recognition of the professional status of teachers from overseas.

**Job description**:
Casework Team - Teacher Misconduct Unit

The role of the Caseworker is to work with the Case Manager on a portfolio of cases relating to allegations of serious teacher misconduct. The Caseworker will take a proactive role in progressing cases ensuring that cases are progressed within expected timeframes and to a high standard. Caseworkers will routinely liaise with external legal firms which investigate cases on behalf of the TRA; speak with teachers, witnesses and other stakeholders.

The Caseworker will also ensure the case management system is kept up to date to reflect the current position of each investigation.

Please note that cases managed by the TMU may contain sensitive and/or disturbing material.

Professional Recognition Team - Teacher Qualification Unit

The Caseworker role involves:

- Managing and resolving customer enquiries in relation to QTS and associated teacher services.
- Maintaining the accuracy of qualified teachers records in England that employers use to complete pre-recruitment checks.
- Secure assessing and storing of personal data.

The role requires an ability to work across teams to provide a good quality customer experience, at pace and with the confidence to make autonomous decisions when required.

The teams operate on an agile, flexible model which includes supporting work across the TRA, and therefore will encompass a broad range of tasks and responsibilities.

The role would be suited to an individual who delivers service-focussed quality work and is naturally a relationship builder and problem solver.

Apprenticeship

As the roles include completion of the Public sector compliance investigator and officer Apprenticeship (Level 3) please check the eligibility requirements below using the apprenticeship standard: Public sector compliance Investigator and officer / Institute for Apprenticeships and Technical Education

You must have lived in the UK for 3 years prior to apprenticeship start date and not be undertaking another apprenticeship at the same time.

You must not already have a substantial amount of the skills and knowledge that is covered in the contents of the apprenticeship standard.

You must not have already worked in a similar role, or your previous learning, and/or work experience covers the contents (Knowledge, Skills, and Behaviours) of the apprenticeship standard.
- You already have all the skills and kn