Housing Advice Officer
3 weeks ago
**Job details**:
**Job reference**
REQ0001649
**Application closing date**
18/02/2024
**Salary**
£32,352 to £35,597 per annum (including London Fringe Weighting)
**Package**
Generous holiday entitlement - outstanding 18.5% employer contribution pension scheme - flexible working patterns - car salary sacrifice scheme
**Contractual hours**
37
**Basis**
Full time
**Housing Advice Officer**:
**Job description**
**Fixed term contract for one year**
**Ref: H0804**
- An opportunity has arisen for a year’s fixed term vacancy within the Safe Communities Service.
- You will provide high quality front line specialist advice and support to people seeking housing assistance. You will also undertake initial assessments and triage approaches to the Council in line with the Homeless Reduction Act 2017 and related legislation.
- You will be working with a variety of households and client groups, some who may be vulnerable and with complex needs, you will therefore have strong interpersonal skills and the ability to manage difficult situations.
- You will work closely with the Customer Service Unit to provide prompt and accurate triage assessments of clients approaching with housing related issues. You will have excellent oral and written communication skills, the ability to build strong and meaningful relationships with organisations (both statutory and voluntary).
- You will have excellent oral and written communication skills and the ability to understand, and explain to members of the public, detailed and complicated information.
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