Professional Standards Administrator

3 weeks ago


London, United Kingdom Hunter Merrifield Full time

Pay - £15-£16ph

Duration - 3 months (possibly longer)

Start - 20th February 2023

Location - WFH 4 days a week or remote working

Working hours - 9.00-5.00

We are delighted to be working with an international professional body based in London, who are looking for an experienced Administrator to join their professional standards team for an interim body.

***

**What you will be doing**:

- Provide administrative support to the Professional Standards Managers with case progression and professional conduct hearings.
- Assist the Professional Standards Managers with managing the Professional Standards and Dispute Resolution inboxes.
- Assist with managing the pool of professional conduct panel members.
- Manage dispute resolution enquiries and support the Dispute Resolution Service on a day-to-day basis.
- Support the regular review of the membership of the dispute resolution panels to improve and maintain the standard of the services provided.
- Ensure the professional standards function of the body is run efficiently and effectively including preparing correspondence and documentation, dealing with enquiries, and arranging meetings.
- Assist the Director of Professional Standards with administrative tasks.

**What you need**:

- Experience as an office manager, senior administrator or senior PA preferable
- Understanding and experience of systems and process improvements needed to support a complex office environment
- Ability to work flexibly in supporting a number of different people / stakeholders, complex work processes and projects simultaneously
- Experience in producing high-quality documents in a range of formats: reports, presentations, meeting agendas and minutes
- Experience in managing, coordinating and forward planning diaries at departmental and senior management level
- Balance priorities and manage a varied workload to deliver quality outcomes
- Demonstrable experience in using initiative, sound judgement and problem-solving skills
- Excellent interpersonal, communication and negotiation skills
- Advanced Microsoft office skills (Word, Excel, PowerPoint, Access and Outlook); working with databases (CRM)



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