Team Administrator

4 weeks ago


Southampton, United Kingdom Sussex Partnership NHS FoundationTrust Full time

Are you an experienced administrator with excellent administration and communication skills along with excellent customer service? You would need to have a good understanding of confidentiality and the ability to maintain a calm approach under pressure? If that sounds like you, read on

We have an exciting opportunity for you to join the friendly administration team within the very busy New Forest Community CAMHS Team.

Excellent communication and listening skills are required for this role, along with organisational and problem-solving skills. IT skills, accuracy, flexibility, and the ability to work as part of a team are all essential for this role.

CAMHS community teams consist of staff across Hampshire that have expertise in working with children/young people with complex mental health difficulties and their families/carers.

This position will be based in Ashurst located in the New Forest, with free parking, close to the railway station and easily accessible by road.

To provide a comprehensive range of administrative services to the team. This will include handling telephone enquiries from patients and their families, carers and professionals in a pleasant and helpful manner ensuring to take accurate messages and communicating information clearly.

If you enjoy being a part of a team, are creative, seeking a new challenge and want to make a positive difference to the lives of children & young people and their families, then we would be delighted to hear from you.

Experience of working in the NHS would be an advantage.

For further role information please refer to the job description and person specification attached.

Hampshire CAMHS is an innovative service for children and families offering mental health services to young people up to the age of 18. Our teams are based in various localities within Hampshire. We are part of Sussex Partnership NHS Foundation Trust.

Administrative services within our teams are crucial to the success of our clinical work, and we rely heavily on the support, innovation and creativity of our admin colleagues. You will be joining an enthusiastic and vibrant team who are passionate about children and young people's mental health, and a service where administrative input is highly regarded and valued.

Our focus is on staff wellbeing, we have regular 1-1 meetings where we can discuss things confidentially and we encourage peer support and training. We offer development opportunities for our admin professionals through training and secondments and we hold an annual admin professionals’ conference.

We have our own admin microsite on the staff intranet and we send out quarterly admin newsletters. We keep in touch whilst working remotely via daily huddles and Skype chats to enable us to stay connected with each other.

Under the Transfer of Undertakings (Protection of Employment Regulations) (TUPE) all substantive Hampshire CAMHS staff who are employed by Sussex Partnership NHS Foundation Trust (SPFT) will transfer to either Southern Health Foundation Trust, or to Surrey and Borders Foundation Trust. The TUPE transfer from Sussex Partnership NHS Foundation Trust effective from 1st February 2024.

The Consultation document for TUPE transfer will be made available for all successful applicants.

For detailed information about the role, please refer to the attached job description and person specification.

To protect the health and safety of our staff/workers, patients, and those attending our sites, we encourage our workforce to get fully vaccinated against COVID


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