Team Administrator

2 weeks ago


Southampton, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

The Southampton Steps to Wellbeing Service is looking to recruit an enthusiastic Team Administrator to join our team. This is an excellent opportunity for someone with the appropriate skills to join a friendly and committed team.

The administrator will be able to ensure a confidential, efficient and comprehensive administrative support to the Steps to Wellbeing clients and staff.

The successful applicant will be enthusiastic, self-motivated and hard-working.

You will have good customer care communication skills, an excellent telephone manner, attention to detail, as well as excellent IT skills. You must be able to work accurately under pressure, whilst remaining calm and courteous and be able to work well as part of a team.

The role involves working on a wide variety of administrative tasks which include, but are not limited to:

- Answering incoming telephone calls.
- Scheduling appointments.
- Preparing and sending letters.
- Supporting the wider team with any admin queries.
- Dealing with confidential records.
- Taking meeting minutes.

You will need excellent IT skills, strong organisational capabilities, proven time management skills and an excellent telephone manner.

As a pivotal point of contact you will need to be able to build effective working relationships, have a friendly approach and be able to ensure good levels of communication between yourself and the team.

The role is interesting and varied and we would like to find someone who enjoys the challenge of a busy working environment.

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.


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