Operational Delivery Support Leader

3 weeks ago

Lawrence Hill, United Kingdom Planning Inspectorate Full time

**Details**:
**Reference number**:

- 263923**Salary**:

- £33,451 - £35,539**Job grade**:

- Higher Executive Officer**Contract type**:

- Permanent**Business area**:

- PINS - Operations**Type of role**:

- Business Management and Improvement
- Finance
- Operational Delivery
- Project Delivery**Working pattern**:

- Flexible working, Full-time, Part-time, Compressed Hours**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Bristol, South West England, BS1 6PNAbout the job

**Job summary**:
We have an exciting opportunity for a team manager with experience and interest in financial and flexible resource management. These skills will be applied to support our operational delivery teams and to help us to achieve our operational priorities. You will manage and lead the Operational Delivery Support team to deliver effective process change, data, and contract management. You will undertake budget management reporting to inform resource and financial forecasts. You will be a self-motivated and committed team manager who enjoys supporting and inspiring others to achieve quality outcomes.

The Planning Inspectorate has a long and proud history in ensuring a fair planning system for England. The work we do has a significant impact on people’s lives, the communities where they live and the economy.

We want our colleagues to be able to work more flexibly and more collaboratively, exploring new and innovative ways to improve the way we provide services.

For further information on the Planning Inspectorate, please see the information pack attached.

**Job description**:
A typical week will be non-standard, varied and enjoyable for those who thrive working with financial and commercial colleagues to deliver financial and flexible resource management outcomes.

**Hybrid working**

All of our office-based roles are contractually located at Temple Quay House in Bristol. Most of our roles are able to work in a hybrid manner and you will be expected to attend Temple Quay House at least 12 days a year. Depending on your role, you may be required to attend more often than 12 days a year either permanently or temporarily to ensure we deliver our services in the most efficient and effective way for our customers. Please do contact us on

**Person specification**:
**Essential Criteria**
- Working experience and knowledge of budget forecasting or management.
- Experience or demonstrable aptitude of leading process change.
- Experience or evidence of ability to motivate and develop staff to achieve effective performance in a continuously changing environment.
- The ability to understand, interpret and make informed decisions in relation to complex legislation processes and data.
- Well-developed analytical and problem-solving skills.
- Good communication skills, including the ability to communicate clearly and concisely with all levels of staff and external stakeholders.
- Ability to work under pressure to exacting timescales
- IT skills and knowledge including Outlook, Word and Excel and Internet Explorer

**Desirable Criteria**
- Association of Accounting Technicians qualification.
- Understanding of appeals casework and the work of the Planning Inspectorate.
- Experience of managing a number of people or a number of teams.
- Understanding of GDPR and data management

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Seeing the Big Picture
- Changing and Improving
- Making Effective Decisions
- Developing Self and Others
- Working Together

**Benefits**:

- Flexible working options, including flexi-time, part-time, compressed hours and home working if suitable for the role.
- A working culture which encourages inclusion and diversity.
- 25 days annual leave increasing up to 30 days after 5 years, plus 1 privilege day to mark the King’s birthday. In addition to the normal bank holidays.
- Generous family friendly policies.
- Fast and modern IT kit which utilises Microsoft Office 10 and O365, enabling seamless working from home and collaboration across teams.

For full information see our Benefits information pack.

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.**Application**

**Interview**

If you are shortlisted, you will:

- Be asked to attend an interview to have a more in-depth discussion about your experience and suitability for the role
- Interviews will be a blend of behaviour, strength, and experience questions

**Other Information**

**Shortlist Date**: w/c 06 February 2023

**Interview Date**: w/c 20 February 2023

The Planning Inspectorate is committed to finding the right person for the job. We recruit using Success Profiles and consider the criteria you will need to demonstrate to be successful for the role, by doing this we are pushing up performance, diversifying our workforce and creating an

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