Booking Clerk

4 months ago

Wolverhampton, United Kingdom Great Bear Full time

Company Description

Great Bear is a leading 3rd party logistics business providing a wide range of ambient warehousing services, shared-user and dedicated transport solutions to a wide variety of customers alongside offering a flexible mix of added-value services to simplify supply chain. We operate over 7 million sq.ft. of warehousing space across 30+ locations in the UK. Our distribution network spans all corners of the country.

Our Wolverhampton site are now recruiting for a Booking Clerk on a fill time basis.

**Salary**:£20,500 Per annum

Working hours: Any 5 in 7 9:00 - 17:00

**Job Description**:
The purpose of a** **Booking Clerk is to arrange all outbound delivery bookings on behalf of our clients

Key Duties of a Booking Clerk**:

- Arrange booking with our client’s receiving customer
- Organise Transport with hauliers
- using agreed rate cards to control cost
- General administration
- Update confirmed booking, transport & pricing information to our transport system
- Produce Packing & label instruction sheets
- Take outbound delivery information and enter it into packing instruction template.
- Communicate professionally regarding any delivery issues, cancellations or delays to all concerned parties including:Client/Internal Team/Clients customers
- Log any delivery issues, delays or failures to assist with monthly reporting to our client.
- To adhere to relevant customer specific booking procedures
- To make independent decisions around pricing, booking slot availability
- Working collaboratively with the Operations Team both on Site and with Customer to achieve delivery.
- To establish and maintain successful relationships with customers and transport provider

**Qualifications**:

- The ability to display a high level of planning and organizational skills
- Flexibility within the role to be able to cover other areas of the team.
- Able to demonstrate a high level of attention to detail.
- Able to manage their own time to achieve daily targets.
- Must be a team player that is capable of working on their own initiative.
- Excellent communication skills.
- Excellent Data entry efficiency, with ability to work to tight deadlines.
- Sound knowledge of Microsoft packages.
- Have excellent problem solving, analytical and organizational skills.
- Have a flexible and adaptable approach to working in order to meet the requirements of the business, particularly at peak periods during the year.
- Should demonstrate the drive and desire to progress.
- The ability to display a high level of planning and organizational skills
- Strong communication and negotiation skills with the ability to influence and deliver accurate information

Additional Information

As part of its Drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

- Competitive salary
- Competitive holiday entitlement
- Pension scheme
- Life Assurance
- Retail discounts via our benefit platform

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