Senior Business Analyst

2 months ago

Chadderton, United Kingdom The Guinness Partnership Full time

**About Us**

We were founded in 1890 to improve people’s lives and create possibilities for them What we’re here for hasn’t changed.

We fulfil our purpose, our social purpose, by providing great homes and services - including care services - to over 140,000 customers across the country.
- Deliver great service — To be one of the best service providers in the housing and care sectors
- Provide great homes — To provide as many high quality homes as possible, and to play a significant part in tackling the country’s housing crisis
- Be a great place to work — To be one of the best employers in the country
- Be a great business — To be a strong and efficient business that does things well, and that people can trust and rely on

The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 135,000 customers nationwide. Of our 65,000 homes, more than 70% are let at a socialor affordable rent, while around 10,000 are owned or part-owned by the people who live in them.

This is an exciting time to work for Guinness. We are committed to investing in Technology that will continue to support our Strategic aims and enable continued business improvement through the implementation of our IT / IM Roadmap. Our Roadmap is exciting
- it is based on the principle of Cloud first, establishing best practice processes and utilising out of the box functionality.

Over the last 2 years we have migrated our CRM system to Dynamics 365 online and our Finance system to Oracle cloud. Our Plans are ambitious. We will continue to introduce new functionality to improve the services we provide to our customers, in parallelto delivering our Roadmaps for Asset Management, Repairs, HR and digital and data.

Our IT and Change Teams work hand in hand to deliver our Roadmap.

**About the role**

We have an exciting opportunity for a Senior Business Analyst join our Change Partnering team in Oldham on a permanent basis.

This role will work as part of a team responsible for shaping the Portfolio of Change, and for driving continued business improvement and efficiencies through effective business engagement, design and change management activities.

Working with our Principal Business Analyst and other Senior Business Analysts, this role will drive the creation, establishment and development of a professional business analysis practice, driving a significant improvement in standards.

In this role you’ll lead on the design of business analysis aspects of complex or large business change and technology projects and programmes in the change portfolio, shaping projects and programmes to deliver the business outcomes required.

**What we’re looking for**

We’re a customer-focussed organisation so we know that how we do things is just as important as what we do. You’ll not only be an experienced Senior BA; you’ll also have great customer service skills and a willingness to go the extra mile to get the jobdone. You’ll also be able to demonstrate:

- Proven ability to deliver business solutions for programmes / projects, balancing time, cost and quality.
- Strong analytical background with a proven track record of developing robust business cases with supporting cost / benefit analysis.
- Significant experience of shaping and leading business analysis, on large or complex projects / programmes from concept to operational acceptance.
- Experience of business process modelling and levelling methods e.g., BPMN 2.0, and use of enterprise tools.
- Able to lead, develop, engage, and influence at all levels.
- Excellent written, numerical, facilitation, and presentation skills.
- Excellent knowledge of Microsoft Office 365 tools.

**Key Outcomes**:

- Quality business solutions that address the requirements of the business, that follow best practice, and that comply with internal governance frameworks.
- Production of artefacts that enable change initiatives to be assessed and prioritised against business benefits and strategic fit, with high quality business analysis that enables evidence-based decision making.
- Measurably improved business processes with collateral produced that enables Directorates to drive continuous improvement in their service areas.
- Contributes to continuously improving the Business Analysis Practice, and the development of a culture of continuous learning in the team.

**Essential Qualifications**:

- BCS or ISEB Diploma in Business Analysis.
- Educated to degree level or equivalent professional experience.

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