3rd Line Support Administrator
3 weeks ago
**3rd Line Support**
**£44,000 - £45,000**
**Permanent + Benefits Package**
**York**
About Akkodis
Akkodis exists to connect the smartest people and brightest businesses to the opportunities they need to thrive. We're a Global leader in professional solutions for IT, Engineering and Life Sciences.
Our Client
Our client is a leading solutions provider in the industrial sector. They are looking for talented individuals to come in and hit the ground running and join their driven, ambitious, caring team based in York.
Role Overview
- Ensure stability, resilience and robustness of IT both on-premise and in the cloud.
- Maintain, upgrade and install new infrastructure, services and systems.
- Resolve critical incident issues within business infrastructure and systems.
- Identify potential issues and resolve in appropriate manner.
- Responsibility for a knowledge management system including software license compliance.
- Troubleshoot and resolve service, software and hardware issues.
- On call every 1 in 6 weeks.
What You Would Bring:
- Experience of Server/Data Centre Environment Administration in both cloud and on-premise infrastructure.
- Ensure optimum performance and reliability of the business IT services/infrastructure within environments including:
- On-Premise VMWare
- On-Premise Servers
- Datacentre Environments
- Backup Environments
- Central Booking Engine Environment
- Cloud Environments (AWS, Azure)
Good knowledge and experience in the following technologies:
- Azure
- Amazon Web Services
- Microsoft Exchange
- SQL/Oracle Database Management
- HP Server Hardware Maintenance
- Active Directory
- Network Switch Management
- Windows
Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.
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