Credit Controller

Romantica of Devon is a nationally and internationally recognised, family-owned and run, bridal/occasionwear apparel company with over 40 years of experience in the industry.

We are looking for a Credit Controller to work as part of our professional, yet relaxed office team based out of our head office just outside of Tiverton in Devon.
As a Credit Controller, you will play a crucial role in managing the company's credit and collections process. Your primary responsibility will be to ensure timely payment from customers while maintaining positive relationships with clients.

**Key Duties**
- Managing and resolving queries with customers relating to their account
- Working closely with the sales and customer service teams to maintain an efficient credit control strategy
- Negotiating and maintaining payment plans
- Taking card payments via telephone
- Entry of customer receipts (daily banking)
- Customer Allocations and reconciliations
- Raising credit notes
- Maintenance of correct customer data within the SAGE system and on the Credit Hound system.
- Providing outstanding customer service

**Required Skills**:

- Proven credit control experience
- Reconciliation experience
- Good analytical and problem solving skills
- Strong communication skills both verbal and written
- Strong organisational and time management skills
- Experience of using SAGE200 would be advantageous but is not essential as training will be provided.

You’ll be great in this role if you have excellent communication skills and a keen eye for detail. You will be highly organised with the ability to manage and prioritise tasks. You will be a great team player who works well with others but who can also work under your own initiative.

**Hours and Place of Work**

This role is being offered as a 37.5 hours per week, full-time office-based position. Romantica offer a half hour paid break, and half hour unpaid lunch break each day. Most employees work 8am to 4:30pm Monday to Thursday with a half day finish on a Friday.

**Salary**

A full time salary of £25,000 is being offered.

Benefits include 25 days holiday per annum plus bank holidays and an additional day's leave for your birthday each year.

The Company offer a health and wellbeing programme including cash back on items such as optical, dental and therapy treatments, and a selection of discounts at selected retailers.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
- Work from home

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- credit control: 1 year (preferred)

Work Location: In person