Insurance Claims Handler

2 months ago


Mansfield, United Kingdom The Best Connection Employment Group Full time

**The Best Connection are currently seeking experienced Insurance Claim Handlers, for our client in the Mansfield area**

As an insurance claims handler, you'll be involved in managing a claim from the start through to settlement, making decisions collectively on the extent and validity of a claim, and checking for any potential fraudulent activity.

**MAIN REQUIREMENT - INSURANCE AND CLAIMS HANDLING BACKGROUND**

**Duties**:

- Analyse a claim made by a policymaker to establish whether it satisfies the policy conditions
- Guide policyholders on how to proceed with the claim, whether that be inbound or outbound calls
- Monitor the progress of a claim
- Escalating problems to other members of the team
- Data entry / use of computer software
- Liaising with internal departments
- General administration duties
- Have a great knowledge of problem solving
- Work hard to deliver the best possible outcome
- Provide the best service
- Excel at building rapport with customers
- Excellent interpersonal and customer service skills in order to provide relevant and accurate information to customers

**Working hours**:

- Monday - Friday 9am - 5pm (37.5 hours per week)
- Potential over time available, paid at time and a half
- You must be flexible to work some weekends
- Pay rate is £11 to begin with, however there is also the potential of a pay increase, following a successful probation period

**A full CV will be required, followed by an interview directly with the company**

**Benefits & Requirements**:

- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- 24hr Oncall Support
- Ongoing Assignment
- Overtime Available
- Possible permanent position following a successful trial period
- Weekend Work

**How to achieve higher pay rate**:
Working Overtime



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