Head Housekeeper

2 weeks ago


London, United Kingdom Citadines Trafalgar Square London Full time

**Description**
- Citadines_ offers contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services that can be customised to our guest’s lifestyle and needs.
- Our properties pride themselves with their prime locations in major destinations worldwide. London offers five
- _Citadines_ serviced apartment hotel residences in Holborn, South Kensington, Trafalgar Square, Barbican and Islington.
- We are seeking an experienced Head Housekeeper to lead the Housekeeping department at our iconic Citadines Trafalgar Square London property with 187 rooms. Managing two employees and overseeing external workers through our outsourced partners, you and your team ensure the property is presentable to our guest standards.As a Head Housekeeper you will be required to:
- Plan, organise, lead and manage the housekeeping function from employee lifecycle, stock management, guest standards etc.
- Ensure collaborative approach with other departments in the property and the wider group
- Manage the breakfast offering at the property through staffing, ordering, food handling standards etc.
- Ensure health & safety compliance with staff, work processes, training and the company's requirements
- Lead with communication and a go-getting attitude to tackling work
- Maintain customer standards both within housekeeping and direct engagement with guests
- Have the ability to lift/push/pull respective weights (boxes, trolleys etc.)
- To be a Head Housekeeper you must have:
- Previous experience in a similar role for at least 2 years
- Fluent English, both verbal and written (bilingualism is highly desirable)
- Proficient level of IT systems
- Excellent knowledge in Health & Safety and COSHH (Control of Substances Hazardous to Health)
- In return we will provide you with:
- A competitive Salary and genuine career opportunities within our business
- A company uniform
- Valuable training sessions on our Property Management System (PMS), along numerous other learning and development opportunities
- A PERKBOX subscription with benefits, discounts and savings available from your first day

**About Us**
- The Ascott Limited_ is one of the largest international lodging owner-operators based in Singapore. Our portfolio of brands operate as
- _Ascott_,
- _Citadines_,
- _Somerset_,
- _Quest_,
- _The Crest Collection_,
- _lyf_,
- _HARRIS_,
- _FOX HARRIS_,
- _YELLO_,
- _POP_,
- _Préférence _and
- _HARRIS Vertu_, which are represented in key cities of Americas, Asia Pacific, Europe, the Middle East and Africa.
- With our vast growth and ambitious plan to reach 160,000 residences in our portfolio by 2023, we are always looking for committed individuals.
- If you are passionate about a career in hospitality that offers alternative lodging facilities to the conventional hotel concept, we look forward to hearing from you.INDHOTEL


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