Emergency Department Response Volunteer Co-ordinator

3 months ago


Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

We have been granted funding from the Hospitals Charity to employ an Emergency Department Response Volunteer Co-ordinator for a two year period to respond to the ever increasing demand for volunteers to support and enhance patient experience and support our Trust colleagues.

The role of Volunteer Co-ordinator within the Emergency Department and other associated wards such as the Urgent Treatment Centre, the Medical Assessment Unit and the Medical Short Stay Unit will work closely with staff in these areas to identify how volunteers can support patients and staff in providing the best possible care.

The ED Volunteer Co-ordinator will look at how volunteers can add value in a non-clinical way but in consultation with key staff in these areas, volunteers will work responsively as needs arise.

The ED Response Volunteer Co-ordinator will be located within the ED Department and would ideally be someone that is familiar with an Emergency Department or a Ward where there is a continuous flow of patients so they can spot areas where they can support and add value. The Co-ordinator will be responsible for recruiting suitable volunteers and providing them with additional training and support until they are embedded in the Department, they will allocate assignments to the volunteers.

The Co-ordinator will look at tasks the volunteer can do on a regular basis when not responding to an individual request and then how they can deploy them to a certain patient or activity.



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