Stakeholder and Regulatory Liaison

3 weeks ago


London, United Kingdom Adecco Full time

Our client, who act to resolve financial disputes are looking to on-board Stakeholder and Regulatory Liaison Lead's, salary £54,200, these are permanent positions and are hybrid/remote working role's, hours
- Full time is 35 hours a week. Part time is at least 21 hours across three days a week. You will be put through a stringent vetting process prior to starting. The location of the client is Canary Wharf.

**Overview;**

The Stakeholder and Regulatory Liaison Lead will play a pivotal role in supporting Senior Leaders in Casework to develop and implement their communication and engagement strategies with key external stakeholders.

You will understand the external political, economic and regulatory environment. Alongside Senior Leaders in Casework, you will monitor relevant developments and changes in the outside world and think strategically about how these might impact our casework and service.

You will help making sure knowledge about how our client work with financial businesses and Casework Directorates is developed and shared across the Service, working to continuously improve our processes and procedures and demonstrating the impact of our service.

**Key Responsibilities;**
- Building strong relationships with Casework Directorates, our Communications Team, and key external stakeholders to gain insight into any issues or changes that may impact on our work, as well as influencing them to make positive changes to benefit the customer and deliver our commitments.
- Using your network to facilitate introductions to Senior Leaders in Casework, which will be used to share key messages and gather information that is valuable to our Service.
- Using the knowledge and expertise you have of these key stakeholder groups to advise Casework Directorates on how best to engage with them.
- Acting as a conduit to help Casework Directorates delivering key messages across a larger number of stakeholders. For example, organising round tables, helping disseminate messages to a large number of respondent businesses to ensure they understand and adopt our typical approach to complaints - including to change policy and procedures to benefit customers who do not use our service.

**Benefits included;**
- Benefit allowance
- Pension
- Life assurance
- Income protection
- Critical Illness cover
- Personal accident cover
- Virtual GP
- Annual leave entitlement

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact annie lindsay


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