IT Support Manager

2 months ago


Warrington, United Kingdom hireful. Full time

Are you an IT Support professional with experience of leading and managing a team of internal IT Support individuals? Do you have experience supporting internal IT and Infrastructure systems across Head office and retail stores? We are looking for an ITSupport Manager to join one of the most prestigious Retail organisations in the UK. You will be responsible for managing the IT Support function, external IT Suppliers, and ensuring that IT SLA’s are met across the internal Service Desk.

Role**: IT Support Manager** aka Service Desk Manager, Lead Infrastructure Engineer, IT Support Lead, Service Desk Lead

Salary**:£40k base plus great benefits**

Location**:Warrington (office based with some hybrid working)**

What you will bring to the role:

- Previous experience in a Team lead, Management or mentoring capacity across an IT Support or Service Desk team.
- Experience working with external Infrastructure suppliers.
- SLA management and analysis
- Experience across technologies such as Windows server, SQL Server, VMware, Hyper-V, AWS cloud tech, Cisco networking tech
- You are a strong leader with the ability to lead coach and mentor individuals to optimize performance.



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