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Desktop Support Engineer

4 months ago

Warrington, United Kingdom Spectrum IT Recruitment Full time

We have a new opportunity for an experienced Desktop / IT Support Engineer to join a large & successful engineering company to provide user support to around 3000 users based in the UK.

Working within an established team of 8 support engineers, your role will be broad and varied, from analysing and resolving end user hardware, software and connectivity issues both desk-side and remote users.
The company have a structured training and development plan and a range of opportunities for career progression across the business. They will fund any accreditations or learning required for the role including Microsoft certifications.

About You:
 We are looking for applicants who have experience in a Microsoft Windows environment working at 1st & 2nd line support.
You will have experience of:

  • Windows 10/11, MS Office Suite, Office 365. Furthermore, current knowledge of PC hardware and the ability to set up, configure, and rebuild workstations will be useful experience for this role.
  • Knowledge of network technologies.
  • An understanding of PC BIOS and configuring PC and workstation builds.
  • Driving licence is essential as some work will be off site with remote PC builds/Off site Configs. - Milage is paid for by the company.
  • Ticketing System Experience - Pref ServiceNow.
  • Exposures with TCP/IP commands/SCCM/Troubleshooting Skill

You will also possess excellent customer relationship, communications and interpersonal skills with prior experience in a similar IT desktop or service role.
Working hours; 37.5 per week between the hours of 8am and 6pm depending on your preference.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.