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End User Support Engineer

2 months ago

Warrington, United Kingdom Hays Full time

End User Computing Engineer - Citrix -UK Market Leader - Warrington to £45k



Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.

Prestigious opportunity with a UK Market Leader for an End User Computing Engineer to join our Digital Transformation. Following a period of significant growth, now the perfect time to join our success story


As our End User Computing Engineer you will be responsible for;-

  • Managing and maintaining the Server and Citrix environment, including all aspects of digital desktop provision
  • A multi-faceted role covering a wide range of systems and services, including Citrix, Print, Servers and incorporating anything affecting the end user experience
  • Desktop and laptop imaging services, including standard builds
  • Providing the delivery, monitoring, maintenance, and support of the Citrix environment that makes up the end user desktop experience (inc. print) whilst providing the escalation point for 2nd and 3rd Level support
  • Part of the team to manage all elements of the infrastructure within the UK, this includes but is not limited to Cloud, Server, Applications, Integrations, network, communications, and security.
  • Project work as well as BAU
  • This role is office based however travel to and from profit centres and other locations is required.


If you possess a combination of some of the following skills, then LETS TALK


  • Previous experience supporting Citrix and Windows Desktop environments
  • Citrix WEM
  • FSLogix
  • Remote access, VPNs, Windows Server (AD \ GPO \ PowerShell)
  • Windows servers, including Hyper-V and VMWare
  • Familiar with Cloud computing platforms (Azure, AWS)
  • Imaging including MDT and MCS
  • Windows driver management
  • Printers and print management
  • ITIL knowledge including change, problem, and incident management.