Volunteering & Project Assistant

4 weeks ago


Edinburgh, United Kingdom Edinburgh Children's Hospital Charity Full time

**Closing date - 12 July 2023**

**Interview date - 20 July 2023**

**EDINBURGH CHILDREN’S HOSPITAL CHARITY**
**VOLUNTEERING AND PROJECT ASSISTANT, JOB DESCRIPTION**

**Job Title: Volunteering and Project Assistant**
**Job Location: Royal Hospital for Children and Young People, Edinburgh at Little France**
**Reports to: Volunteering Development Officer**

**Purpose**:
Enable the organisation to transform the experiences of children and young people; by supporting the various teams within the charity to deliver the strategic outcomes of ECHC, through the development and promotion of volunteers and volunteering opportunities and to assist with the
Wellbeing and Resilience Programme.

**Areas of Responsibility**:
▪ To assist the Children’s Wellbeing Service (CWS) to deliver the Wellbeing and Resilience programme; produce staff rotas, identifying and booking venues.

▪ Ensure the CWS have the project resources they need, including purchasing refreshments and materials.

▪ Support the CWS to identify and create appropriate volunteering opportunities and role descriptions for the Wellbeing and Resilience programme.

▪ Answering all telephone enquiries

▪ Seeking quotes, liaising with suppliers, placing orders, in line with ECHC purchase order process

▪ Assisting with paperwork, filing, printing, copying, preparation of materials and packs for children and young people

▪ Support the recruitment, retention and training of volunteers to support the work of ECHC’s
CWS, The Hub and Hospital Shop; as well as the charity’s offices and the activities of the fundraising team.

▪ Support the Volunteering Development Officer in the organisation of profile raising events to attract new volunteers.

▪ To assist in organising ongoing support and supervision to volunteers; identify any training needs and assist in setting up meetings and training opportunities.

▪ Promote and champion the role of volunteers so that they are respected and valued for their contribution.

▪ Support the organisation of effective recognition events and practices to celebrate volunteer achievements.

▪ Maintain effective electronic and paper-based office information systems, complying with
ECHC policies and GDPR.

▪ Identify, develop and maintain relationships with ECHC’s five identified groups of stakeholders, in particular engaging with ECHC staff, NHS staff, beneficiaries and volunteers.

▪ Any other duties appropriate to the role and in line with the needs of ECHC.

EDINBURGH CHILDREN’S HOSPITAL CHARITY
VOLUNTEERING AND PROJECT ASSISTANT, PERSON SPECIFICATION

**REQUIREMENTS ESSENTIALS DESIRABLE**

**Education & **Qualified to HND level or with
**Qualifications **equivalent professional experience

▪ Experienced in all aspects of ▪ Experience of working in a charity
**Experience & ** high level administration or community setting
**Knowledge ** including developing and ▪ Experience of working with maintaining systems and volunteers processes ▪ Experience in evaluating and

▪ Skilled at using initiative to monitoring projects manage engagements and ▪ Experience in managing small stakeholder relationships project budgets

▪ Evidence of delivering ▪ Knowledge of issues and barriers challenging work to tight that children and young people deadlines and managing a face range of tasks at the same time

▪ Experience of collating and preparing reports, submissions etc to management teams

▪ Ability to manage expectations to the mutual benefit of both charity and volunteers.

▪ Ability to develop relationships at all levels

▪ Skilled at using Microsoft packages and with a sound knowledge of IT

▪ An ability to be empathetic and ▪ A passion for the rights of children
**Additional ** sensitive to the needs of ECHC’s and young people, and the beneficiaries strategic aim and purpose of ECHC

▪ Positive, persuasive, ▪ The ability to manage expectations motivational individual with an of stakeholders to achieve the best obvious enthusiasm for the result for both them and the work of ECHC organisation

▪ An effective and empathic ▪ Full UK driving licence communicator with patients, ▪ Access to a car relatives, carers and staff

▪ A highly discreet individual able to be trusted to maintain confidences and appropriately handle sensitive material

▪ Willing to work flexibly including evenings and weekends as required

▪ Willing to undertake additional study or learning as required to fulfil this developing role

▪ Professional and convey the values of ECHC at all times

**Job Types**: Full-time, Fixed term contract
Contract length: 24 months

**Salary**: £21,255.00-£24,118.00 per year

**Benefits**:

- Company pension
- Health & wellbeing programme
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

Application deadline: 12/07/2023



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