Customer Service Adviser

4 weeks ago


Brentwood, United Kingdom Peri Full time

**Location: Brentwood**:
You will hold direct responsibility for processing customer orders from both new and existing customers from point of sale through to delivery of products.

**Key Duties**:

- Direct responsibility for the processing of customer orders
- Provide both internal and external customer service and support
- Support other regions and departments when required
- Working closely with functional heads/managers to ensure consistent, efficient working practices.
- Communication of all key information to the relevant departments
- Support customers to ensure they receive the best possible service

**What you'll need**:
**Experience**:

- Good knowledge of MS office (essential)
- Strong Administration and customer service skills
- Ability to work calmly in a busy environment

**Personal qualities**:

- Excellent interpersonal skills with the ability to establish and maintain good working relationships at all levels
- Ability to challenge & influence others at all levels
- Desire to drive continuous improvement & strong communication skills
- Excellent attention to detail

**What you'll get in return**:
**Benefits**:

- 20 days annual leave entitlement plus Bank Holidays
- 5 days annual leave for Christmas shut down
- Company pension contributions 3% employee + 6% company contribution
- Private Healthcare cover
- Death in service x2 base salary
- Non contractual annual bonus

Does this role seem suited to you? We're always keen to hear from individuals who want to work for us.



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