Customer Service Adviser
4 weeks ago
**Location: Brentwood**:
You will hold direct responsibility for processing customer orders from both new and existing customers from point of sale through to delivery of products.
**Key Duties**:
- Direct responsibility for the processing of customer orders
- Provide both internal and external customer service and support
- Support other regions and departments when required
- Working closely with functional heads/managers to ensure consistent, efficient working practices.
- Communication of all key information to the relevant departments
- Support customers to ensure they receive the best possible service
**What you'll need**:
**Experience**:
- Good knowledge of MS office (essential)
- Strong Administration and customer service skills
- Ability to work calmly in a busy environment
**Personal qualities**:
- Excellent interpersonal skills with the ability to establish and maintain good working relationships at all levels
- Ability to challenge & influence others at all levels
- Desire to drive continuous improvement & strong communication skills
- Excellent attention to detail
**What you'll get in return**:
**Benefits**:
- 20 days annual leave entitlement plus Bank Holidays
- 5 days annual leave for Christmas shut down
- Company pension contributions 3% employee + 6% company contribution
- Private Healthcare cover
- Death in service x2 base salary
- Non contractual annual bonus
Does this role seem suited to you? We're always keen to hear from individuals who want to work for us.
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