Administrator

2 weeks ago


Lymington, United Kingdom Labcal Full time

A capable, driven, and efficient Administrator to work for our Labcal business area. The Administrator requires excellent organisation, relationship, and communication skills both written and verbal, attention to detail, the ability to prioritise, should conduct themselves in a professional manner and be willing to work collaboratively, and with a wide variety of stakeholders. They must also be able take initiative and ownership of the role whilst proactively ensuring management is appropriately informed and authorisations are sort.

**Position Requirements**
- Your duties will include answering the telephone and dealing with any general customer enquiries in a friendly and efficient manner.
- You will produce customer quotations invoices and despatch notes.
- You will also book items into the system following the relevant company procedures.
- You will also pack and wrap instruments and get them ready for despatch producing any necessary documentation required.
- You will also be able to file the relevant documentation and be able to find historical records if required.
- You must be aware and conversant with any relevant companies QA procedures including documenting complaints and anomalies.
- You must be always aware that all customer information including calibration results must remain confidential.
- Managing, distributing, and storing all associated documentation
- Answering customer and internal telephone calls and directing appropriately
- You may be required to do deliveries/collections - company vehicle will be provided for the time required.
- Liaising with the Marketing Team to assist with campaigns and Business Development

**Person Specification**
- Organised and self-motivated, able to balance short
- and medium-term priorities, and escalate issues where appropriate.
- Excellent numeric, written, analytical and problem-solving skills.
- High level of computer literacy, ability to use Microsoft products and CRM.
- Demonstrable ability to build strong relationships.
- Collaborative and able to communicate effectively at all levels.
- Good presentation skills.
- Attention to detail.
- Flexible, diligent, with a high degree of integrity.
- UK driving licence.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Additional leave
- Cycle to work scheme
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Lymington: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: One location

Expected start date: 20/02/2023


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