Inclusion Coach

5 months ago

Bristol, United Kingdom Rethink Mental Illness Full time

We are currently recruiting for an Inclusion Coach to work with clients face to face across Wiltshire to access their local community and work closely with individuals to achieve their own personal goals and access all the support they need on their journey.

The Inclusion Coach will work under the leadership and guidance of the Service Manager and will facilitate the Happy cafes across Wiltshire whilst working with the following people and teams:

- Local residents in Wiltshire requiring support with mental health needs
- Other VCSE providers
- Statutory services

The team is dedicated to deliver a high quality service that focuses on supporting individuals to achieve goals. The aim is improve their lives and support independence for those living with a mental illness. They engage with other local providers to ensure a clear and seamless pathway for those that require support from multiple providers.

**What You Will Do**
- Provide key worker support to a specified number of service users, including one to one individual support and liaison with other mental health agencies on behalf of people who use our service
- Develop a rapport with service users based on respect and honesty, whilst at all times working within clear professional boundaries and the Rethink Mental Illness Code of Conduct
- Enable and encourage service users to find out about local services and facilities within their community and facilitate access to alternative services where specific needs are identified
- Be familiar with individual Care/Recovery Plans and support people who use our services in achieving their goals.
- Encourage service users to recognise, understand and manage factors that affect their mental wellbeing and physical health
- Carry out needs assessments of clients choosing to engage within the service and prioritise needs effectively
- Be responsible for ensuring that all aspects of working with a client are fulfilled and all tasks are delivered within timescales and to agreed quality standards
- Liaise with other external agencies, complimentary therapies and community groups on behalf of people who use our services
- Monitor and report to senior staff on the effectiveness of support delivery and contract performance.
- Work as a team member, sharing information and supporting colleagues.
- Support and guide volunteers ensuring they have the knowledge, information, and resources to be successful in their roles and make a positive and valued contribution to the service.
- Participate in the monitoring requirements of the service by providing statistical and qualitative information on activities, success stories and outcomes achieved
- Maintain accurate records as required by policies and procedures, using appropriate paper and electronic systems.
- Engage with community events, meetings and forums to promote the service and Rethink Mental Illness

**Who are we?**

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy - delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.

**Diversity, Equity, Inclusion**

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

**Becoming a truly anti-racist organisation**

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement. We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

Our work to achiev

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