Front of House Associate
6 months ago
The Windermere is small, townhouse hotel in Central London. With a strong reputation for customer service and excellent breakfasts.
We are looking for an individual to join our Front of House Team. The role is varied, and involves customer facing duties both at the hotel reception and in the restaurant. Duties also include reservations.
Average: 40hrs/wk (5 days/wk)
Must be able to work weekends.
**Responsibilities**:
- Greet customers and provide excellent guest service at all points of their experience
- Accurate management and handling of payments
- Assist with basic food preparation
- Ensure food safety standards are followed
- Maintain a clean and organised front of house area
- Answer customer enquiries and provide assistance as needed
**Experience**:
- Previous experience in a restaurant, hospitality, or customer service role is preferred
- Knowledge of food safety practices is a plus
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
As a Front of House Associate, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for our guests. You will have the opportunity to work in a dynamic team environment and develop valuable skills in the hospitality industry.
Join our team today and be part of a company that values teamwork, growth, and providing outstanding service to our customers.
On-site training will be provided.
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£26,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
**Experience**:
- Hotel: 1 year (preferred)
**Language**:
- English (required)
Work authorisation:
- United Kingdom (required)
Ability to Commute:
- London (required)
Work Location: In person
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