Night Receptionist
7 months ago
**Night Receptionist - New Road Hotel**
**Location**: Whitechapel, Zone 2 on the Elizabeth Line, East London
**Shift Hours**: mainly 22:45 to 07:15, 5 nights per week out of 7
**Employment Type**: Full-time
**About Us**: New Road Hotel is a vibrant, modern establishment with 79 uniquely designed yet simple bedrooms. Conveniently located in Whitechapel, East London, and on the Elizabeth Line, our hotel offers an ideal position for those who prefer to avoid traveling into central London. We are currently seeking a reliable and trustworthy Night Receptionist to join our dynamic team for night shifts and occasional day shifts.
**Key Responsibilities**:
- Welcoming and assisting guests during the night
- Managing end-of-day procedures such as credit card reconciliation and rate checks
- Handling guest inquiries and providing excellent customer service
- Ensuring the security and safety of the hotel and its guests during the night
**Qualifications**:
- Previous hotel reception experience
- Experience working night shifts
- Confident in performing end-of-day procedures
- Knowledge of Guestline Rezlynx is a plus but not essential
- Strong multitasking abilities
- A proactive and eager-to-learn attitude
- Good level of English (essential)
- Additional languages (French, Italian, Spanish, Dutch, German) are preferred
**What We Offer**:
- Discounts in all Marco Pierre White Restaurants
- Special rates for you, your friends, and family to stay at the hotel
- A relaxed and fun working environment
- Numerous staff activities and special events
- Opportunities for progression, development, and cross-training
- An inclusive workplace welcoming staff from all backgrounds
**Job Types**: Full-time, Contract, Permanent
Pay: Up to £25,000.00 per year
**Benefits**:
- Discounted or free food
Schedule:
- 8 hour shift
- Night shift
**Experience**:
- Night Reception: 1 year (preferred)
Work Location: In person
Reference ID: NW/NIGHTS
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