Security Hub Controller

**An excellent opportunity has arisen for a Security Hub Controller to join Kingdom Services Group Ltd, working at a site in Dyce, AB21 area.**

**Shifts: On average 60 hours per week. Monday - Friday 06.00 am - 18.00 pm.**

**Pay rate: £10.53 per hour.**

Person specification:

- **A valid SIA licence; or applied for / Own transport / a Full UK manual driving licence.**:

- A full five year checkable employment history;
- Excellent customer service skills;
- Previous experience in a similar role is desirable.
- Excellent communication skills are required both written and verbal.
- Have a good level of judgement professionalism.
- IT skills
- Physically & medically fit
- Be of smart appearance
- Enthusiastic and willing to develop new skills
- 2 - 5 years' experience would be advantageous
- Must have the ability to deal with the emergency services

The Role: Deliver a high quality concierge and security service to our clients

**Responsibilities**:

- Monitoring CCTV and access control system
- Utilizing access control system for printing swipe badges, occupancy reports and daily checks
- Answering incoming calls, handling general queries, transferring calls to appropriate department/person
- Assist in emergency situations i.e fire evacuations, and conduct staff searches where required
- Be a focal point for Emergency Response Procedures
- Franking mail, mail run to other sites using company vehicle
- Collaborative approach to working with on site facilities management
- Maintaining client On-Call sheets
- Gaining knowledge of other site roles working as part of a site team, and duties of other sites for short notice cover

Knowledge and Experience
- An understanding of Health & Safety at work & the likely issues to occur in a residential building.
- A mature & non-judgmental attitude to working with a client group that may present challenging behaviour
- Effective Communication - Articulate, ability to communicate effectively with people from all backgrounds & seeks to understand & be understood. Writes clearly & concisely
- Teamwork - Considerate & supportive, flexible & responsible
Examples of our fantastic colleague welfare includes:
- Great people management
- Contributory Pension Scheme
- A real career pathway
- Professional development training
- Company award scheme
- Awards & Commendations
- Colleague web portal

At Kingdom we take pride in our ability to develop our employees beyond their starting role within the company. We will make sure you meet all the requirements for your role as well as using existing funding programmes to open up a whole host of career opportunities for you. The qualifications on offer include courses such as First Aid, Customer Services, Team Leading and Conflict Management to name but a few and you will be supported on your training journey with access to the latest e-learning software and equipment.

**Overview**:
**Reference**
12238

**Salary**
£10.53 - £10.53/hour

**Hours**
On average 60 hours per week. Monday - Friday 06.00 am - 18.00 pm.

**Location**:

- United Kingdom - Scotland - Grampian - Aberdeen City - Dyce

**Job Type**
Permanent

**Posted**
25 July 2023