Technical Support Officer

3 days ago


Leicestershire, United Kingdom Venn Group Full time

VennGroup IT

Technology Recruitment Solutions

**Role: Technician Support Officer**

**Type: Temp**

**Duration: 6 months +**

**Start date: ASAP**

**Pay rate: 12.55 p/h Via Umbrella**

**Location: Leicestershire LE4**

**Duties involved**:

- Check server backups for successful completion and report those backups that fail to their supervisor.
- To manually maintain Active Directory, Central Encryption Control Server (Safeboot) and Asset Control system (LANDesk) to ensure that redundant equipment is removed as assets and that asset transfers between customers is also reflected in these systems
- To interrogate the HIS Automated Hardware Inventory system and report all PCs displaying incomplete records.
- To monitor the centralised virus control software and report all virus alerts for escalation and mitigation.
- To assist HIS customers to resolve billing enquiries for Landline, Mobile Phone Voice and Data Usage.

**Skills required**:

- VPN Networks
- Active Directory
- Remote Support Software
- Windows
- Installations
- Back up’s

If this role isn’t for you, please do give us a call and we can discuss what may be suited for you further.



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