Action Plans Officer

**Job Details**:
Job Title: Action Plans Officer - HC609139
Location: Vickery Building, Netley

**Salary**: Scale 6, £28,530 - £30,375 Per Annum
Hours: 37.00 Per Week
Contract: Permanent

Closing Date: Sunday 4th June 2023 at 23:59 Hours

**Job Details**:
Your role will be to create and maintain the Constabulary action plans, information files and contingency plans. To advise the management team in relation to them to ensure that resources are utilised in the most effective and efficient way. This will include liaison and communication with external agencies and internal staff.

Responsibilities will be but not limited to:
1. To receive and make telephone calls and take appropriate action in accordance with force and divisional policies
2. To liaise with external agencies.
3. To interrogate and update the Command and Control System.
4. To interrogate and where appropriate, update other force information systems.
5. To undertake authorised searches in respect of a range of computerised database systems.
7. Create and maintain action plans and information files and ensure effective migration of data for staff dealing with relevant incidents.
8. To advise divisional and departmental staff regarding Action Plans in the preparation of operation orders

For more information please see the job profile.

**Essential Qualifications**:
Educated to QCF Level 3 OR work experience deemed to have brought the postholder to a comparable level.

**Essential Experience**:
Proven experience of working in office administration, with frequent people contact particularly on the telephone including handling difficult callers and sensitive matters.

Experience of working in a pressurised and reactive environment.

Familiarity with computerised systems including regular use of a keyboard

**Competencies**:
We are Emotionally Aware Level 1
We are collaborative Level 1
We Analyse Critically Level 1
We are Innovative and Open Minded
Integrity

**Contact details for an informal discussion**:
Hampshire Constabulary is an inclusive employer and strives to have a workforce representative of the communities we police and serve. We recognise that we are not fully representative and are working to address this imbalance through a variety of initiatives.

The Disability Confident campaign aims to remove barriers, increase understanding and ensure that people have opportunities to fulfil their potential and realise their aspirations. We will accommodate requests for reasonable adjustments where possible throughout our recruitment and promotions processes and encourage anyone requiring reasonable adjustments to disclose this at the earliest opportunity.