Quality Assurance Officer

**Job Details**:
Job Title: Quality Assurance Officer - HC611388

Location: Netley HQ

**Salary**: SO1, £31,434 - £33,348 per annum

Hours: 37 hours per week

Contract: Permanent

**Closing date: Sunday 24th September 2023 at 23.59 hours.**

**Job Purpose**:
Key responsibilities include but are not limited to:
1. To deputise for the SSD Quality Manager as quality lead for Forensic Investigations, making decisions regarding the quality management systems, representing the organisation at regional and national forums regarding quality.

2. Train and develop, both internally and externally, those involved in the production, control, updating and distribution of QMS policies, procedures and forms, in support of overall business goals, including internal auditors.

3. Maintain relationships and work closely with UKAS, laboratory managers, staff and other stakeholders to ensure a smooth and effective assessment of the laboratories, minimising the risk of loss of accreditation.

4. Ensure the promotion of awareness of customer requirements.

5. Evaluate identified risk, complaint and Non-Conformance investigation outcomes to ensure that the actions taken have been robust and effectively address the true root cause.

6. Facilitate the control of suppliers used by Hampshire Scientific Services are selected, evaluated, and re-evaluated and that records of assessment are maintained.

7. Coordinate, maintain and deliver effective auditing programmes.

8. Analyse data on the effectiveness of the QMS and evaluate where continual improvements of the QMS can be made. This shall include data generated as a result of monitoring and measurements from other relevant sources.

Please see the role profile here for more information.

**Essential Qualifications**:
QCF Level 3 in Learning & Development or similar for teaching adults e.g. Train the trainer qualification.

**Essential Experience**:
Demonstrate experience of successfully coordinating an accredited ISO quality management system at 17025/17020 levels as a minimum in a professional environment.

Experience of conducting internal and external audits.

An understanding of root cause analysis and implementing effective corrections and corrective actions.

**Competencies**:
We are Emotionally Aware Level 1

We Take Ownership Level 2

We Analyse Critically Level 2

Transparency

**Contact details for an informal discussion**:
Hampshire and Isle of Wight Constabulary is an inclusive employer and strives to have a workforce representative of the communities we police and serve. We recognise that we are not fully representative and are working to address this imbalance through a variety of initiatives.

The Disability Confident campaign aims to remove barriers, increase understanding and ensure that people have opportunities to fulfil their potential and realise their aspirations. We will accommodate requests for reasonable adjustments where possible throughout our recruitment and promotions processes and encourage anyone requiring reasonable adjustments to disclose this at the earliest opportunity.