Customer Service Advisor

8 months ago


Hereford, United Kingdom Cathay Group Full time

Mercian Logistics is part of the Cathay Investments Group and we are looking for someone to join our small but friendly customer services team as a Customer Service Advisor / Warehouse Administrator based at our site in Hereford.

The main purpose of this role is to deliver excellent customer service whilst providing first point of contact for customers, depots and consignee's.

**Key Tasks**:

- Ensure phone lines are answered promptly and professionally.
- Prioritise customer orders and requests.
- Investigate and resolve customer and consignee enquiries or escalate in line with Company Procedures.
- Complete daily, weekly and monthly department tasks as directed by manager and inline with agree procedures.
- Work alongside all areas of the business to ensure quality of service is prioritised at all times.
- Any other ad hoc tasks.

**Skills required**:

- Relevant experience within a similar role.
- Excellent communication skills
- Good time management
- Microsoft Office knowledge
- Positive outlook
- Good teamwork
- Ability to communicate well in both written and verbal form.



  • Hereford, United Kingdom Cathay Group Full time

    Mercian Logistics is part of the Cathay Investments Group and we are looking for someone to join our small but friendly customer services team as a Customer Service Advisor based at our site in Hereford. The main purpose of this role is to deliver excellent customer service whilst providing first point of contact for customers, depots and...

  • Service Advisor

    6 months ago


    Hereford, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy -Hereford - £36,000** Experienced Service Advisor - Prestige Franchised Dealership £36,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and...

  • Service Advisor

    6 months ago


    Hereford, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy -Hereford - £36,000** Experienced Service Advisor - Prestige Franchised Dealership £36,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and...

  • Customer Advisor

    7 months ago


    Hereford, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Full time -37.5 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK National hourly rate £12.21 per hour** **B&Q Hereford** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...

  • Service Advisor

    7 months ago


    Hereford, United Kingdom Marshall Motor Group Full time

    **Service Advisor**: Job description **Customer Service Advisor** **Location**: Marshall Hyundai Hereford **Hours**: 47.5 hours per week, including Saturday mornings on a rota basis **Salary**: Competitive Basic Salary Including an uncapped OTE **Benefits**: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support,...


  • Hereford, Herefordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Hereford, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...

  • Service Advisor

    7 months ago


    Hereford, United Kingdom Toyota Hereford Full time

    **Service Advisor** **Hereford** Ready for an exciting career? With an award-winning employer? We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand. The Steven Eagell Group is an award-winning...

  • Service Advisor

    3 weeks ago


    Hereford, Herefordshire, United Kingdom Steven Eagell Limited Full time

    Steven Eagell Limited: A Career in Customer ServiceWe are looking for a skilled Service Advisor to join our team in Hereford.This is an exciting opportunity to develop your career in customer service, working with a well-established dealership.As a Service Advisor, you will be responsible for delivering exceptional customer care and satisfaction, providing...


  • Hereford, Herefordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Hereford, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...


  • Hereford, United Kingdom Transport for Wales Full time

    **We are actively recruiting for our talent pool for our Hereford, Abergavenny & Cwmbran Station.** **If you are already in the talent pool for this location, your position will not be impacted.** **Equal Opportunities** At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be...


  • Hereford, Herefordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Company Overview: At beBee Professionals, we strive to deliver exceptional customer experiences through our commitment to quality and efficiency.Job Title: Customer Service AdvisorSalary: £25,000 - £30,000 per annum, depending on experienceAbout the Role: We are seeking a highly skilled and experienced Customer Service Advisor to join our team in Hereford....


  • Hereford, Herefordshire, United Kingdom Steven Eagell Limited Full time

    Steven Eagell Limited: A Leading Car DealershipWe are seeking a highly motivated Service Advisor to join our team in Hereford.This is an excellent opportunity to work with a well-established dealership, providing exceptional customer care and satisfaction.As a Service Advisor, you will be responsible for building rapport and understanding customer...

  • Customer Advisor

    7 months ago


    Hereford, United Kingdom Boots Full time

    Summary Job Reference: 230903BR - Job Reference: 2 3 0 9 0 3 B R Hereford, High Street Fixed Term 20.5 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job...


  • Hereford, United Kingdom Allpay.Net Full time

    About The Role We have a fantastic opportunity for a Client Services Support Advisor to join our Client Services Team, based in our Hereford Head Office.You will join a friendly, professional and dedicated team who pride themselves on delivering the highest standards of Customer Service.


  • Hereford, United Kingdom allpay Full time

    **About The Role**: We have a fantastic opportunity for a Client Services Support Advisor to join our Client Services Team, based in our Hereford Head Office. You will join a friendly, professional and dedicated team who pride themselves on delivering the highest standards of Customer Service. Reporting to Client Services Support Team Leader, in this role,...


  • Hereford, Herefordshire, United Kingdom CV-Library Full time

    We are seeking a Support Services Advisor to join our team in Hereford.This is an exciting opportunity to provide support to clients and ensure seamless service delivery. As a member of our team, you will work closely with colleagues to deliver high-quality support and meet customer needs.The ideal candidate will have:A proven track record of delivering...


  • Hereford, United Kingdom allpay.net Full time

    About The RoleWe have a fantastic opportunity for a Client Services Support Advisor to join our Client Services Team, based in our Hereford Head Office.You will join a friendly, professional and dedicated team who pride themselves on delivering the highest standards of Customer Service.Reporting to Client Services Support Team Leader, in this role, you will...


  • Hereford, United Kingdom Allpay.Net Full time

    About The Role Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.We have a fantastic opportunity for a Client Services Support Advisor to join our Client Services Team, based in our Hereford Head Office.You will join a friendly, professional and dedicated team who pride themselves on...


  • Hereford, United Kingdom allpay.net Full time

    About The RoleWe have a fantastic opportunity for a Client Services Support Advisor to join our Client Services Team, based in our Hereford Head Office.You will join a friendly, professional and dedicated team who pride themselves on delivering the highest standards of Customer Service.Reporting to Client Services Support Team Leader, in this role, you will...


  • Hereford, United Kingdom allpay.net Full time

    About The RoleThe full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.We have a fantastic opportunity for a Client Services Support Advisor to join our Client Services Team, based in our Hereford Head Office.You will join a friendly, professional and dedicated team who pride...