Administrator

4 weeks ago

Sandy, United Kingdom Frontier Agriculture Full time

An opportunity has arisen to join the Frontier team, based at Sandy. We are looking for an Administrator to join us on a permanent full-time basis.
- Strong planning and organisational skills
- Ability to communicate at every level
- Excellent written and oral communication skills
- Good working knowledge of Microsoft office
- Ability to work on own initiative
- Proven experience of working in a fast-paced environment whilst maintaining a high level of attention to detail
- Comfortable in dealing with numbers
- Being able to adopt a flexible approach to work
- Experience of meeting deadlines and dealing with pressure associated with these
- Self-motivated and tenacious
- An effective team player
- Strong customer focus
- Have a natural positive, can do attitude
- Promote equality and diversity through your attitude and behaviour.

**The role - Key responsibilities**
- Provide an industry leading customer service demonstrating a strong customer focus with both internal and external customers.
- Coordinate and communicate product availability with suppliers /commercial and sales teams.
- Resolve any other customer queries efficiently and effectively.
- Holding suppliers to account using agreed Service Level Agreements.
- Liaise with commercial team to resolve any customer complaints swiftly and effectively.
- Inputting sales orders onto the system and processing the purchase to the supplier
- Raising sales invoices and dealing with financial queries from customers
- Processing the purchase on the system and reconciling the supplier order book
- Work with the logistics and internal teams to achieve the best possible balance of service and cost through good planning and communication.
- Develop industry knowledge and understand Health and Safety procedures to be able to continue to develop logistics solutions for the future.
- Possess a confident and professional telephone manner

**Why work for Frontier?**

At Frontier, we believe in rewarding our people for a job well done. As an employee you will have access to the following benefits:

- Opportunities for flexible working
- Helping you plan and save for the future with a contributory pension plan offering you a choice of contributing levels of up to 7% which is matched by us
- We know that time out is important for us all that’s why as standard we offer 25 days holiday (per annum) in addition to bank holidays with the opportunity to purchase up to an additional 5 days holiday per year
- Benefits supporting you and your family such as Life Assurance of 3x Salary
- You and your friends and family (up to five people) will have access to our Employee Assistance Programme which provides 24hour support and advice on a variety of topics including financial and wellbeing.
- Access to money saving discounts at selected retailers through our Employee Discounts Programme and our Cycle to Work scheme
- We have dedicated Learning and Development specialists to ensure our commit to your ongoing development
- Access to free eye tests across all roles
- Complimentary parking on site

**About Us**

Frontier is a successful and growing business. It is the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion.

With a vision to be the first choice partner for crop production and grain marketing, and the first choice employer in UK agriculture, Frontier is committed to delivering a culture where people are at the heart of success.

Our business approach is underpinned by our core values - Integrity, customer focus and expertise, these values support our whole philosophy and ways of working,

Award winning for our commitment to people, we have been recognised by Great Place to Work since 2012 and we are proud to have been ranked in the top 30 UK best large places to work.

Our business approach is underpinned by our core values - Integrity, customer focus and expertise. These values support our whole philosophy and ways of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values.

**Commitment to Diversity and Inclusion**

We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals.

We are committed to providing a diverse and inclusive environment, inclusive employment policies and flexible working arrangements are in place to support this.

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