Prison Digital Services Admin

2 weeks ago

Wrexham, United Kingdom HM Prison & Probation Service Full time

**Details**:
**Reference number**:

- 308245**Salary**:

- £25,752 - £27,116- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Administrative Officer- Band 3**Contract type**:

- Permanent**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at HM Prison Berwyn, LL13 9QEAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**Overview of the job**

This is a non-operational job role based in a single prison establishment. The job holder will support the successful management and ongoing support of in-cell technology and digital services (laptops and associated accessories) and will work under a Digital and Communications Manager. The role will have no line management responsibility but will require the job holder to support orderlies in completion of assigned responsibilities. The technology and related work will release time for staff to better relations with residents.

**Summary**

The job holder’s responsibilities are the on-site management of devices including transporting devices around the site to incoming and outgoing residents, providing basic administrative support and troubleshooting for users, supporting users with adoption of technology and training operational staff members, supporting continuous improvement efforts, and supporting the creation of local digital communications content.

**Responsibilities, Activities and Duties**

The job holder will be required to carry out the following responsibilities and duties (as well as providing holiday or emergency cover for the Prison Digital & Communications Manager when required):
**Asset Management**:

- Providing management of in-cell related technology on-site, including device ordering and maintenance of local stock levels.
- Supporting joiners, movers and leavers by transporting devices and accessories around the site.

**Technical Support**:

- Providing basic digital and technology administrative support and troubleshooting, responding to resident apps in a timely manner and escalating to technical support teams as required.
- Adding new staff members to the Unilink system and ensuring staff are trained in creating, publishing and sharing results of resident surveys.

**User Management**:

- Overseeing the delivery of digital and tech responsibilities of orderlies.
- Ensuring proper, safe, and secure use of technology, supporting adoption and training across all user groups on site.
- Regularly collecting feedback from staff and residents to pass to content and tech teams on how best to improve digital and technology services.
- Supporting the Digital and Communications Manager with the running of the Digital Change Network, to support adoption and proper usage.
- Work with members of the central and on-site security teams to secure devices that are suspected to have been tampered with.

**Local Digital Communications Support**:

- Uploading content to the Hub using Drupal, ensuring government and industry good practice guidelines are adhered to in all communications.
- Supporting in the creation of high-quality written, visual and audio content, including supporting residents and staff to create content.

The post holder is also required to promote HMPPS behaviours e.g., promote diversity, decency, safety and reduce re-offending agendas.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

**Person specification**:

- Please refer to Job Description**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Managing a Quality Service
- Working Together
- Communicating and Influencing

**Technical skills**:
We'll assess you against these technical skills during the selection process:
**Benefits**:

- Alongside your salary of £25,752, HM Prison & Probation Service contributes £16,626 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Annual Leave
- Public Holidays
- Season Ticket Advance

Things you need

  • Case Admin

    2 months ago

    Wrexham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 281755**Salary**: - £20,126 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - This...

  • Case Admin

    4 weeks ago

    Wrexham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 281755**Salary**: - £20,126 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - This...

  • Specialist Dietitian

    3 weeks ago

    Wrexham, United Kingdom Betsi Cadwaladr University Health Board Full time

    Prison Dietitian (Band 6) HMP Berwyn, Wrexham, North Wales 37.5 hours per week Job overview We have an exciting opportunity for a Dietitian to join the health care team based at HMP Berwyn in North Wales. This role has been expanded and would suit an experienced Band 5 or a Band 6 looking for a new challenge. Dietetics in the prison setting is a...

  • Prison Catering: Caterer

    2 weeks ago

    Wrexham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 350312**Salary**: - £30,902 - £32,539- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- Band 3**Contract type**: - Permanent**Type of role**: - Other**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Probation Services Officer

    2 weeks ago

    Wrexham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 296534**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Fixed Term**Length of employment**: - For a period of up to 2 Years with the possibility to be made permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs...

  • Probation Services Officer

    2 weeks ago

    Wrexham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 272528**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: - 9Contents Location About the job **Benefits**: Things you need to know Location - This...

  • Probation Officer

    4 days ago

    Wrexham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 339706**Salary**: - £31,582 - £39,821- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 4 National**Contract type**: - Permanent**Type of role**: - Other**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the...

  • Probation Services Officer

    2 weeks ago

    Wrexham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 342384**Salary**: - £24,228 - £30,208- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Fixed term**Length of employment**: - For a period of up to 2 Years with the possibility to be made permanent.**Type of role**: -...

  • Admin Officer

    2 months ago

    Wrexham, United Kingdom Brook Street Full time

    A full-time temporary position has come available within a government department in the Wrexham area. **Hours**: 37 hours per week, Monday to Friday office hours Admin Officer Temporary Contract Pay rate - £10.42 per hour for the first 12 weeks the £12.46 after this period Working as the Admin officer you will provide administrative support to the...

  • Admin Officer

    2 weeks ago

    Wrexham, United Kingdom Brook Street Full time

    A full-time temporary position has come available within a government department in the Wrexham area. **Hours**: 37 hours per week, Monday to Friday office hours 12 MONTH CONTRACT Admin Officer Temporary Contract Pay rate - £10.42 per hour Working as the Admin officer you will provide administrative support to the Business Hub maintaining finance,...

  • Admin Officer

    1 week ago

    Wrexham, United Kingdom Brook Street Full time

    A full-time temporary position has come available within a government department in the Wrexham area. **Hours**: 37 hours per week, Monday to Friday office hours Admin Officer Temporary Contract Pay rate - £10.42 per hour for the first 12 weeks the £12.46 after this period Working as the Admin officer you will provide administrative support to the...

  • Admin Officer

    2 weeks ago

    Wrexham, United Kingdom Brook Street Full time

    A full-time temporary position has come available within a government department in the Wrexham area. **Hours**: 37 hours per week, Monday to Friday office hours Admin Officer Temporary Contract for 6 months with a view to extend Pay rate - £11.59 per hour for the first 12 weeks the £13.33 after this period Working as the Admin officer you will provide...

  • Prison Officer

    2 weeks ago

    Wrexham, United Kingdom Ministry of Justice Full time

    Salary 1 - £30,902 - £34,800 Region 1 - Wales City/Town 1 - Wrexham Vacancy Type 1 - Merit Building/Site 1 - HM Prison Berwyn, LL13 9QE Organisation Grade 1 - Band 3 Post Type 1 - Permanent Working Pattern 1 - Full Time, Part Time, Part Time/Job Share, Flexible Working, Other Role Type 1 - Operational Delivery, Prison Officer Job description...

  • Admin Officer

    1 week ago

    Wrexham, Wrexham, United Kingdom Brook Street Full time

    A full-time temporary position has come available within a government department in the Wrexham area.Hours: 37 hours per week, Monday to Friday office hoursAdmin OfficerTemporary Contract for 6 months with a view to extendPay rate - £11.59 per hour for the first 12 weeks the £13.33 after this periodWorking as the Admin officer you will provide...

  • Business Administrator

    2 months ago

    Wrexham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 352515**Salary**: - £25,752 - £27,116- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- Band 3**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share,...

  • Business Administrator

    3 days ago

    Wrexham, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 352515**Salary**: - £25,752 - £27,116- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- Band 3**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share,...

  • Prison Catering

    4 weeks ago

    Wrexham, United Kingdom Ministry of Justice Full time

    Salary 1 - £30,902 to £32,539 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - Wales City/Town 1 - Wrexham Building/Site 1 - HM Prison Berwyn, LL13 9QE Grade 1 - AO Organisation Grade for HMPPS 1 - Band 3 Post Type 1 - Permanent Working Pattern 1 - Full Time, Part Time, Part Time/Job Share, Flexible Working,...

  • Prison Catering

    2 weeks ago

    Wrexham, United Kingdom Ministry of Justice Full time

    Salary 1 - £30,902 - £32,539 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - Wales City/Town 1 - Wrexham Building/Site 1 - HM Prison Berwyn, LL13 9QE Grade 1 - AO Organisation Grade for HMPPS 1 - Band 3 Post Type 1 - Permanent Working Pattern 1 - Full Time, Part Time, Part Time/Job Share, Flexible Working,...

  • Prison Catering

    3 days ago

    Wrexham, United Kingdom Ministry of Justice Full time

    Salary 1 - £30,902 to £32,539 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - Wales City/Town 1 - Wrexham Building/Site 1 - HM Prison Berwyn, LL13 9QE Grade 1 - AO Organisation Grade for HMPPS 1 - Band 3 Post Type 1 - Permanent Working Pattern 1 - Full Time, Part Time, Part Time/Job Share, Flexible Working,...

  • Prison in Reach Coordinator

    1 week ago

    Wrexham, Wrexham, United Kingdom Hafal Gellinudd Recovery Centre Full time

    The new Prison In Reach service in North Wales is designed to give an opportunity for people seeking recovery, with a history of substance use, and that are patients of the substance misuse service within the prison estate to be referred for support both pre and post release. Engagement with the service will be voluntary and not associated with any mandatory...