Business Support Officer

3 weeks ago

Manchester, United Kingdom Oldham Council Full time

**Manchester City Council**

***

Working Hours: 35 hours per week
Contract Type: Full-Time Permanent
Closing Date: 6 March 2024Could you contribute to the successful outcome of children's education? Do you have qualities such as high levels of organisation, analytical and planning skills? Do you have a proven track record in meeting deadlines and producing high quality outcomes for children and young people?

If you have excellent time management skills, the ability to complete multiple workstreams, then our Admissions Assistant role might be the one for you.

Located within the Access and Sufficiency Department, the School Admissions Service has recently been through a redesign to create a modern, forward focused service with the needs of children and young people at the heart of all we do. There is no better time to join this team and contribute to providing this essential service.

The Council has a statutory duty to provide education for children and young people.

As an Admissions Assistant you will be responsible for assisting with the allocating of school places. This will include transition into reception & year 7, in year transfers, appeals, Free Travel and the tracking of children missing education.

The team is an essential link between Manchester City Council and all schools and academies across the City to support an integrated and accessible education offer.

Why Manchester?

Awarded Council of the Year 2022 by the Local Government Chronicle for our ambition, innovation and leadership, there’s never been a better time to join Manchester City Council.

The City’s “Our Manchester" strategy and approach promotes a strengths-based approach to understand issues and respond to children, young people and families.

Staff benefits include:

- Local Government Pension Scheme
- Travel discounts
- Cycle to work scheme
- Access to an employee assistance programme
- Annual Staff Awards for Excellence

The Admission Assistant is responsible for:

- Developing and maintaining effective, positive and proactive relationships with all relevant officers, stakeholders, members and external partners to support the City’s strategy.
- Supporting the activities of the team, including, creating and maintaining excel sheets and panel documents, updating and extracting information from the customer management systems.
- Work jointly with internal and external colleagues and key stakeholders to contribute to the development and delivery of the school admissions statutory processes to Schools & Academies across the City.
- Respond to all queries from the public, clients and other colleagues both verbally and in writing in a timely manner
- Post management

You will need:

- Good literacy to produce letters and other documentation. Demonstrates an understanding of the views of others and communicates in a realistic and practical manner using appropriate language and medium, listens attentively to views and issues of others and responds to issues arising.
- Provides work on time and to the required standard and is capable of prioritising own workload in order to meet deadlines.
- Ability to interpret rules and guidelines and know when something needs to be referred to a manager.
- Ability to engage with stakeholders to identify information needs and to know how to go about obtaining the relevant information. Also, able to run reports, gather and analyse information, opportunities, and problems

We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion.

When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here.

To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ - the grounding for how we must work together and treat one another:

- We take time to listen and understand
- We work together and trust each other
- We show that we value our differences and treat each other fairly
- We ‘own it’ and we’re not afraid to try new things
- We’re proud and passionate about Manchester

A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve.

**Creating an inclusive team at Manchester City Council**

**Guaranteed Interview Scheme**

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum re

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