Customer Service Apprentice

2 weeks ago


Dartford, United Kingdom starting off Full time

Our client is an established but expanding courier business based in London with an additional six offices in the Midlands and Southeast. They are currently looking for a Customer Service Advisor to join their busy logistics team. They pride themselves on offering a high level of customer service with a positive attitude towards their work.

**Driving** - There is an opportunity to do some driving in this role (but not a compulsory skill) which would involve learning drivers’ routes and covering drivers making daily collections/deliveries.

**Job Role**:

- Answering customer calls, liaising with service partners for queries in an efficient and timely manner.
- Ensuring the delivery of a quality customer experience on each and every communication.
- Communicating with suppliers to give our customer relevant updates and information.
- Understanding the customer's needs and requirements and adapting an appropriate approach accordingly.
- Booking on jobs.
- Assisting customers with the company website.
- Liaising with drivers.
- Giving support to the Manager and sales staff as needed.
- Be proactive under pressure, show initiative in finding solutions for customers.
- Keep a positive outlook in a role that can be challenging, maintaining a friendly telephone manner, and most of all enjoy what you do.

**Skills**:

- Confident communication skills.
- A strong listener, who can adapt to differing needs.
- Excellent spelling and grammar.
- Computer skills.
- Clean Driving License

**Job Types**: Permanent, Apprenticeship

**Salary**: £4.81 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Dartford: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Work Location: One location



  • Dartford, United Kingdom Kent and Medway NHS and Social Care Partnership Trust Full time

    The above post has become available within KMPT for a dynamic, self-motivated, forward thinking administration apprentice. The post will be within DGS CMHSOP (Older Peoples Mental Health Services for Dartford, Gravesend, Swanley). The post holder will study Customer Services (with Business Units) level 2. Prior to interview you will be required to...

  • Customer Service

    3 days ago


    Dartford, United Kingdom Premier Work Support Full time

    We have a new opportunity available for a temporary **Customer Service** person, to work for a well-known company, based in Crayford. The hours of work are Monday to Friday 11:00am to 8.00pm and 9:00am to 6:00pm. For this role Customer Service experience is essential, please send over your CV.


  • Dartford, United Kingdom Premier Work Support Full time

    Premier Work Support are pleased to be partnering with a luxury retail ecommerce and retail business, who are looking for a permanent **Customer Service Manager** to be based in Dartford. The purpose of the role is to provide an efficient and effective Customer and Technical Support services stakeholders. - Customer Complaints - bring these to a...

  • Field Service Engineer

    Found in: Whatjobs ES C2 - 1 week ago


    Dartford, United Kingdom Forces Recruitment Solutions Group Ltd Full time

    A company specialising in the manufacture of refrigeration equipment is seeking a Field Service Engineer to be responsible for carrying out maintenance, service and technical troubleshooting of commercial and industrial refrigeration systems. The Field Service Engineer have a minimum 2 years’ experience as a Service Engineer or completed an apprenticeship...


  • Dartford, United Kingdom Dunelm Full time

    Excited for a new opportunity? **Dunelm **are recruiting for a **Full Time Customer Service Advisor** for our **Home Delivery Network** transport office in Dartford As this is based in a transport office the environment is busy and fun with lots of opportunities to be involved in all aspects of the customer journey. You will not only be managing customers...


  • Dartford, United Kingdom Insight Select Ltd Full time

    **Customer Service Administrator / Dartford /£20,000 - 23,000** **Overview**: My client, a market leading, manufacturer is looking to recruit a skilled customer service administrator. The role will be heavily administration based and ensure that the day-to-day sales activities are conducted accurately. **Roles & Responsibilities**: - Answer calls and...

  • Customer Service Controller

    Found in: Whatjobs ES C2 - 2 days ago


    Dartford, United Kingdom Morgan Sindall Property Services Full time

    Permanent – Full Time – 40 HoursWe are looking to recruit a Customer Service Controller to join our team at our hub in Dartford.About the RoleWorking on our 10-year contract with Moat Homes, you will work within our team of Customer Service Controllers working together to schedule repairs jobs for Moat customers. You will be responsible for ensuring jobs...


  • Dartford, United Kingdom Adecco Full time

    My client based in the Dartford area are looking for a Customer Service Administrator to cover a temporary maternity cover for approxiamtely 6 to 12 months work. Working 9am to 5pm Monday to Friday, paying £11.00 per hour. Details of the job entail the following: - **Customer Order Processing** - Raise customer quotations and proformas and follow through...

  • Customer Service Advisor

    Found in: Talent UK C2 - 2 weeks ago


    Dartford, United Kingdom Egis Road Operation Uk Ltd Full time

     The M25 is one of our Flagship projects in the UK! It is the most used part of the UK Strategic Road Network with it seeing over 200,000 vehicles per day and it’s a critical infrastructure asset for personal and goods vehicles into and around our capital. The network includes around 800 structures and 5 tunnels, so it requires high levels of performance,...

  • Customer Service Controller

    Found in: Talent UK C2 - 2 days ago


    Dartford, United Kingdom Morgan Sindall Property Services Full time

    Permanent – Full Time – 40 Hours We are looking to recruit a Customer Service Controller to join our team at our hub in Dartford. About the Role Working on our 10-year contract with Moat Homes, you will work within our team of Customer Service Controllers working together to schedule repairs jobs for Moat customers. You will be responsible for...

  • Customer Service Executive

    Found in: Talent UK 2A C2 - 1 week ago


    Dartford, United Kingdom Premier Work Support Full time

    This is a great opportunity to join a market leader in their industry, recruiting for a permanent Customer Service Executive, based in the Dartford area. This is a key role within the business, responsible for full management of secured contracts through to after sales support, including order progression, demand planning, order tracking, stock management...


  • Dartford, United Kingdom Fawkes and Reece Full time

    My client are a high end residential developer based in Dartford who are currently looking for a Customer Service Coordinator to join their team for a head office based role. Do you have experience within customer care in housing? Do you thrive in a fast paced environment? Do you have good knowledge of the new build property & defects? Day to day...

  • Customer Service Executive

    Found in: Whatjobs ES C2 - 1 week ago


    Dartford, United Kingdom Premier Work Support Full time

    This is a great opportunity to join a market leader in their industry, recruiting for a permanent Customer Service Executive, based in the Dartford area. This is a key role within the business, responsible for full management of secured contracts through to after sales support, including order progression, demand planning, order tracking, stock management...


  • Dartford, United Kingdom Daniel Owen Ltd Full time

    Customer Service Planner Dartford Monday - Friday Full time office based £26-27K per annum Joining our team, you'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no...


  • Dartford, United Kingdom Premier Recruitment Group Limited Full time

    Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Dartford, Kent. We are recruiting for experienced and forward thinking QA (Compliance) Department Apprentice. This is full time and permanent role for the right candidate and working for very well established company. Very interesting and varied role with...

  • Customer Service Planner

    Found in: Talent UK C2 - 3 weeks ago


    Dartford, United Kingdom Morgan Sindall Property Services Full time

    Permanent – Full time, 40 hours per week. Due to continued growth, we’re looking to recruit a Customer Service Planner to join our team our Moat Homes Voids team based from our office in Dartford.  About the Role Joining our team, you’ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and...


  • Dartford, United Kingdom Insight Select Ltd Full time

    **Customer Service and Sales Advisor / Permanent / Dartford, Kent / £21,500** **Overview**: My client, a fantastic luxury organisation based in Dartford are currently recruiting for a Customer Service and Sales Advisor to support the customer service Team Manager. Within the role you will be consistently providing high levels of customer service to a range...

  • QA (Compliance) Department Apprentice

    Found in: Whatjobs ES C2 - 2 days ago


    Dartford, United Kingdom Premier Recruitment Group Limited Full time

    Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Dartford, Kent. We are recruiting for experienced and forward thinking QA (Compliance) Department Apprentice. This is full time and permanent role for the right candidate and working for very well established company. Very interesting and varied role with...


  • Dartford, United Kingdom Page Personnel Full time

    Customer Service Experience - Fleet Experience **About Our Client**: The organisation is based in the UK and has subsidiary companies in the USA, Canada, Germany, France, Italy, The Netherlands and Poland, and selling in to over 80 countries world-wide via our National Distributor network. - Provide exceptional customer service, dealing professionally,...


  • Dartford, United Kingdom CCR Recruitment & Selection Full time

    Customer Service Manager Salary £30,000-£35,000 + Bonus Dartford/SE London Based SPECIFIC RESPONSIBILITIES: - The Contact Centre Manager will oversee the daily operations of the floor. - Leading a team of 30 - Build a strong relationship with the telesales team - Manage the contact centre to achieve quantitative objectives. - Ensure new business and...