Sales Consultant

6 months ago

London, United Kingdom Hush Full time

**Sales Consultant - Peter Jones/Oxford Street.**
- Hush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years. Founded 20 years ago, we are now established as one of the UK’s leading online fashion retailers. We employ around 150 staff in our head office and across 8 John Lewis concessions, creating and selling a beautiful range of women’s clothing and accessories characterised by an elegant simplicity and laidback sense of style. Despite the challenges to the retail industry, hush has continued grow - and our company culture still reflects our entrepreneurial roots and relaxed aesthetic. We love hard-working and talented people with a can-do attitude and a passion for what they do._
- **The Role**:_

We are looking for talented, experienced individuals with an innate sense of style and desire to deliver excellent customer service to be part of our Peter Jones John Lewis concession. Please note, you may be required to work from our Oxford Street location also.

Reporting into the Store Manager you will be responsible for delivering an on-brand experience to all customers. With a focus on driving sales through customer service excellence; taking a focused 1-1 approach with the customer as well as silent service through maintenance of the store visuals and standards.

You will engage and immerse the customer in the world of Hush; your knowledge, passion and enthusiasm for the product will be evident in your natural warm, welcoming but laid-back style. A driven and motivated individual you will be KPI, and customer service focused, energised/engaged by achieving goals through a collaborative, teamwork approach.
- **The Responsibilities**:_
- Ensuring all operations are complete to a high standard and create a functional trading environment.
- Actioning floor updates with authorisation from Senior Visual Merchandiser sharing best practice images to your stores.
- Confidently building and managing effective relationships with HUSH customers.
- Accountable for meeting sales targets
- Proactive in training and developing your team, including new starter inductions and conducting team appraisals.
- Highlighting stock needs and commercial actions following store visits.
- Flexibility to travel in line with store needs.
- **The Person**_
- Able to work 20 hours per week (across Mon-Sun)
- 2+ years of retail, visual merchandising, and customer service experience within a similar environment.
- Dependable and keen to succeed.
- Enthusiastic and able to set an example to colleagues.
- Dedicated to providing exceptional service.
- Vast knowledge of the fashion industry.
- Flexible and willing to travel between concession sites when required.
- Able to work alternative shift patterns when required.
- **Benefits (including but not limited to)**_
- Generous Clothing Allowance
- 55% Employee Discount
- Salary Sacrifice Pension Scheme
- Access to our Employee Assistance Programmes
- We are committed to fostering diversity, equity and inclusion in everything we do._

**Job Types**: Part-time, Permanent

Pay: £13.15 per hour

Expected hours: 30 per week

**Benefits**:

- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Health & wellbeing programme
- Paid volunteer time
- Referral programme
- Sick pay

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: SC-PeterJones

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