Visitor Experience and Operations Site Supervisor

2 weeks ago


Bristol, United Kingdom Bristol City Council Full time

We are looking for Visitor Experience and Operations Site Supervisors to join the Operations Team at Bristol Culture and Creative Industries. Bristol Culture and Creative Industries delivers city wide festivals, events, exhibitions and world class museums; be a part of the city’s dynamic, vibrant and forward thinking team.

We currently have a vacancy at the Red Lodge Musuem working an annualised contracts working 6 hours per day 10:15-16:15 4 days a week Sat-Tue 1st April until 31st December and do not work 1st January till 31st March but are paid 18 hours all year round.

We are looking for individuals who will deliver an outstanding service by providing an efficient visitor service and welcome, who will engage, inform and inspire visitors whilst at all times remaining security conscious and vigilant and assisting with the day-to-day operation

You will manage a team of Senior Visitor Assistants and Visitor Assistants and support and be managed by a Visitor Experience and Operations Manager.

You will have the passion and drive to define and deliver our commitment to customer care. You will ensure the safety and security of staff, visitors, buildings and museum artefacts. An interest on the work of Bristol Culture and Creative Industries and its museum collections is a must.

Our roles include working across all our sites Bristol Museum and Art Gallery, M Shed Museum, Blaise Castle House Museum, The Georgian House Museum and the Red Lodge Museum as required.

The role may include manual tasks and you will be expected to undertake relevant training to support your role. Training may take place outside of contracted hours, all training is paid.

**Why Bristol City Council?**

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation.

Join us and you’ll receive an excellent rewards package including membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

**How do I apply?**

**For permanent Bristol City Council employees, this post will be a secondment.**

**For employees who are currently on a fixed term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to.**

**If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract.**

**to for details.



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