Visits Co-ordinator

**Overview of Responsibilities**:
**Who are we looking for?**

At UKAEA, we run a busy programme of visits to our research facilities to increase awareness and support for our mission to bring fusion energy to the world. These range from VIPs and politicians to Government, scientific and industry partners who work with us on our programmes.

We are recruiting for a co-ordinator to manage all elements of visits to our Culham Science Centre site in Oxfordshire. The job holder will also continuously monitor feedback from visitors and make improvements to achieve high-quality visits that enhance UKAEA’s reputation. With a new visitor centre at Culham on the way, the post holder will help shape this exciting project to make it a valuable addition to our visitor facilities.

It is a fast-paced role that will suit someone who can work independently within a team, thinks creatively, enjoys meeting and working with people, is a good organiser and is passionate about providing the best possible visitor experience at Culham.

**What will you be responsible for?**
- Leading and being the sole responsible person for external visits across UKAEA, including hosting/escorting key stakeholders visiting Culham.
- Managing visit preparations and logistics, advising senior leaders on the appropriate approach for each visit and reporting on the outcomes achieved.
- Recruiting, training and managing a pool of tour guides and presenters to assist with visits to UKAEA facilities.
- Leading improvements to content in UKAEA’s visitor areas to ensure the best possible experience for stakeholders visiting Culham.
- Developing and managing processes for booking, scheduling and organising visits, and for collecting feedback from visitors.
- Helping to shape the planning and realisation of a new visitor centre at Culham, working with colleagues in the Stakeholder Engagement and Education/Outreach teams.
- Salary
£29,761 + excellent benefits including outstanding pension- Programme
CENTRALISED- Department
Communications - Stakeholder Management- Discipline
Business Development- Site Location
UKAEA Culham, Oxfordshire- Type of Employment
Full-time**Qualifications**:
**Essential skills, experience and competence required**
- Significant experience in a public-facing role or a responsible administrative role.
- Track record of organising and supervising successful events.
- Excellent people skills and the ability to think on your feet.
- Excellent organisational skills, with high attention to detail and the ability to manage a fast-changing workload.
- Experience in managing small projects and improving processes.
- High degree of proficiency in MS Office software and Sharepoint.
- Good written and verbal English skills.

**Additional Information**:
**What we offer**

Our comprehensive benefits package includes a vibrant **culture** committed to being fully **inclusive**, an **Employee Assistance Programme** and trained Mental Health First Aiders, **Flexible working options** including family friendly policies, **Emergency **paid** leave**, Generous **annual leave allowance **(30.5 days) increased with length of service, wide range of **career development opportunities**, outstanding **defined benefit pension scheme**; Corporate **bonus scheme** and a **Relocation** allowance (if eligible).