Administrator

4 weeks ago


Belfast, United Kingdom Brook Street Full time

Brook Street Recruitment is working with our client on the Airport Road West in Belfast to recruit a full time and permanent Administrator

Key Duties

Dispatch engineers to jobs with the support of other PES staff and record all relevant details onto internal CTM system as required.
Update internal system and other data capture systems in a timely manner and maintain sequential files of engineers' job sheets.
Support the timely provision of reports to management concerning business objectives.
Liaise with customers to agree appointment dates or resolve problems and complaints regarding PES activities.
Liaise with all departments within to help resolve customer related issues within company standards of service.
Support all processes required to ensure effective operation of emergency services including rota preparation, database update, liaison with dispatch centre, issue of safety notices to the Health & Safety Inspectorate.
Support processes to ensure that all customer-chargeable quotations and renewals are issued in a timely, controlled manner.
Ensure all phones within the department are answered in a timely manner.
Support all other processes within the business as requested, i.e., filing, archiving, photocopying and general administration tasks as requested by management.

Criteria

Minimum of 5 GCSE's (Grade A-C) or equivalent
OR
Minimum of 1 years' relevant experience within an office / administration function

Working Monday to Friday 37hrs per week

Salary will start on £21,100

Brook Street (UK) Limited are an equal opportunities employer


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