Customer Serivce Advisor

2 weeks ago


Dunfermline, United Kingdom Sky Full time

Join Sky as a Customer Service Advisor in our Dunfermline contact centre earning £21,600 rising to £22,600 per annum on completion of your Starting Out training with the opportunity to earn up to 10% bonus every year too.

It’s our people that make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Our contact centres have embraced hybrid working which means you’ll split your time between home and the office.

What you’ll do:
- Take inbound calls from customers who might have a technical query or want to talk about billing or upgrading their package_- Learn about our products and how to have great conversations with customers_- Spend time understanding customer needs and recommend Sky products that will improve the customers viewing, online and/or mobile experience_- Be part of a supportive, fun, and friendly customer service team_- Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off_

What you’ll bring:
- Brilliant listening skills_- A passion for problem solving_- An ability to empathise and understand customer needs_- A passion for delivering brilliant customer service_

The Benefits:
- There are reasons people can’t stop talking about _
- #LifeAtSky_
- as there’s something for everyone with our fantastic range of benefits:_

Individual Lifestyle:
- Free Sky TV, along with discounted broadband, Sky Glass and mobile_

Health and well being:
- Subsidised onsite gym or discounts on external gyms_- Cycle to work scheme_- Private healthcare and Digital GP via Aviva_- Dental and other healthcare options_

Financial wellbeing- Sky pension plan and Life Assurance which gives you extra peace of mind_

Share in the Company success- Annual sharesave scheme and long service awards_- In addition to all these great benefits, you’ll have the opportunity to take part in ‘Time to Care’, our commitment to give each colleague the opportunity to volunteer for up to 1 hour per week. All part of Sky’s pledge to help tackle loneliness for our customers and in our communities._

Inclusion:
Where you’ll work

Our Dunfermline contact centre has free onsite car parking and is minutes’ walk from Rosyth train station. When onsite, you’ll have access to a subsidised canteen, free tea and coffee, amazon lockers, onsite cash machine, covered bike storage, prayer room, shower rooms and changing/washroom facilities as part of the onsite gym.


  • Customer Advisor

    4 weeks ago


    Dunfermline, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 15 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Saturday, between 2.00pm and 8.00pm. Sunday between 12.00pm - 6.00pm.** **UK Notional hourly rate £11.31 per hour** **B&Q Dunfermline** We believe anyone can improve their home to make life better. Every day, we give...


  • Dunfermline, United Kingdom John Clark Motor Group Full time

    **Customer Service Advisor** **Based - Our new offices in Dunfermline** **Monday - Friday 38 hour week with coverage between 8.30 am and 5.30 pm** Are you _enthusiastic, confident and _self-motivated? This could be the opportunity for you! John Clark Motor Group are seeking a professional Customer Service Advisor. This is an excellent opportunity for an...


  • Dunfermline, United Kingdom BES - Goole Full time

    Bailey Employment Services are currently recruiting for Customer Service Advisors for Lloyds Banking Group in Dunfermline. Could you help Lloyds Banking Group become the best bank for customers? As one of the UK’s leading financial services Groups, Lloyds Banking Group are currently seeking motivated and enthusiastic individuals to become a part of their...


  • Dunfermline, Fife, United Kingdom BES - Goole Full time

    Bailey Employment Services are currently recruiting for Customer Service Advisors for Lloyds Banking Group in Dunfermline.Could you help Lloyds Banking Group become the best bank for customers? As one of the UK's leading financial services Groups, Lloyds Banking Group are currently seeking motivated and enthusiastic individuals to become a part of their...


  • Dunfermline, Fife, United Kingdom John Clark Motor Group Full time

    Customer Service AdvisorBased - Our new offices in DunfermlineMonday - Friday 38 hour week with coverage between 8.30 am and 5.30 pmAre you _enthusiastic, confident and _self-motivated? This could be the opportunity for you John Clark Motor Group are seeking a professional Customer Service Advisor. This is an excellent opportunity for an individual who is...


  • Dunfermline, United Kingdom FMG Repair Services Full time

    **Salary £22,596 per annum**, with bonus and company benefits. This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Dunfermline. As the first point of contact you'll speak to the customer, the Bodyshop and any third parties to make...


  • Dunfermline, United Kingdom Dobbies Garden Centres Ltd Full time

    **Job Ref**:DO10206 **Branch**:Dobbies Dunfermline **Location**:Dobbies Dunfermline, Dunfermline **Contract type**:Fixed Term **Hours**:Part Time **Shift pattern**:Flexible shifts throughout the week including weekends **Hours per week**:12 **Posted date**:11/05/2023 **Closing date**:13/06/2023 About the role Our club plus members are at the heart...


  • Dunfermline, Fife, United Kingdom Sainsbury's Full time

    Sainsburys Bank - Customer Service Advisor - CardsLocation - RosythStart date - 4th December 2023 or 15th January 2024Why join usJoining our team as a Customer Service Advisor at Sainsbury's offers you an exciting opportunity to make a positive impact on people's lives while building a rewarding career in financial services. Unlike traditional contact...


  • Dunfermline, United Kingdom Aquarius Contact Centres Full time

    **Role Description** This is a full-time Nightshift Customer Service Advisor role located in Dunfermline with remote working available. **You will be required to work mid - late shifts until fully trained on the services.** **Qualifications** - Customer-focused Service, Customer Satisfaction, and Customer Support skills - Excellent Telephone Manner - Strong...


  • Dunfermline, United Kingdom SKY Italia Full time

    Join us as a Customer Sales Advisor in our Dunfermline contact centre earning £20,500 per annum with incentives on top - you can earn an extra £4,500 on average by achieving targets and up to £7,000 for our top performers. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and...


  • Dunfermline, United Kingdom The Cress Company Full time

    **Customer Service Advisor** The Cress Company is a leading wholesaler of ambient and chilled fine foods. Voted the best distributor by Fine Food Digest readers for the last six years, we work with some of the finest artisan food producers and independent retailers. Our customers include many award winning food halls, farm shops and delicatessens in the...


  • Dunfermline, United Kingdom Sky Full time

    Join us as a Customer Sales Advisor in our Dunfermline contact centre earning £22,300 per annum with incentives on top - you can earn an extra £4,900 on average by achieving targets. We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week. Our people...


  • Dunfermline, United Kingdom Dobbies Garden Centres Ltd Full time

    **Job Ref**:DO10400 **Branch**:Dobbies Dunfermline **Location**:Dobbies Dunfermline, Dunfermline **Contract type**:Permanent **Hours**:Part Time **Shift pattern**:Flexible shifts throughout the week including weekends **Hours per week**:24 **Posted date**:08/06/2023 **Closing date**:10/07/2023 **About the role** At Dobbies, we want our customers to...


  • Dunfermline, United Kingdom Search Full time

    Bilingual Customer Service AdvisorDunfermlineFull Time (Initially 6 month Fixed Term Contract)Up to £25,000Are you passionate about providing a first class service? Do you thrive in a busy and fast paced environment? Love a varied and dynamic role?I am currently recruiting on behalf of a unique technology company who due to growth, are looking to expand...


  • Dunfermline, United Kingdom The Cress Company Full time

    **Job description** **Customer Service Advisor** The Cress Company is a leading wholesaler of ambient and chilled fine foods. Voted the best distributor by Fine Food Digest readers for the last seven years, we work with some of the finest artisan food producers and independent retailers. Our customers include many award-winning food halls, farm shops and...


  • Dunfermline, United Kingdom Alexander Mann Solutions Full time

    **Customer Service Advisor - Dunfermline** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you _ We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland,...


  • Dunfermline, United Kingdom Alexander Mann Solutions Full time

    **Customer Service Advisor - Dunfermline** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you _ We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland,...


  • Dunfermline, United Kingdom Alexander Mann Solutions Full time

    **Customer Service Advisor - Dunfermline** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you _ We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland,...


  • Dunfermline, United Kingdom Alexander Mann Solutions Full time

    **Customer Service Advisor - Dunfermline** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you _ We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland,...


  • Dunfermline, United Kingdom Alexander Mann Solutions Full time

    **Customer Service Advisor - Dunfermline** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you _ We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland,...