Project Support Officer

9 months ago


Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

Develop, implement and monitor small project / business plans Record, Update and maintain all forms of defined business/project related complex data, presentations, spread sheets and documentation in a timely, accurate and organised manner (paper & electronic), version controlled where required Monitor the progress of defined business activities/projects and provide the Head of OD and the wider team with regular updates on progress, key risks and issues Provide overviews of resource availability and utilisation for defined business activities/projects and maintain appropriate paper/ electronic records To support with duties relating to the NHS annual staff survey and Trust Quarterly Pulse surveys i.e. promotion, distribution, data collation/analysis and reporting assistance Validate applications, deal with complex queries, provide advice to managers/staff within the Trust and resolve day-to-day queries on aspects of Employee Benefits schemes Carry out desk-based research, using the web and other sources to support business/ service delivery Maintenance of information on defined business activity/ project web sites Communicate and negotiate effectively with a range of stakeholders and maintain effective liaison with stakeholders at all times Collect and collate data as required, inputting into Excel (or other appropriate systems) for analysis in support of evaluation and business deliverables Extract, analyse and prepare complex reports in a timely manner andassist with the production of business/ activity reports to internal/external stakeholders Raise purchase orders, receipt goods, process invoices and maintain budget records as directed according to standing financial instructions/ Trust operational procedures. Keep records and audit of donations to the Trust for Employee Benefits Administer and monitor financial payments for Workforce Events in accordance with Standing financial instruction Maintain and monitor business/project income/expenditure and reconciliations for Workforce initiatives To introduce, develop and co-ordinate new and existing working practices and procedures reviewing and refining processes to ensure they are efficient and applied consistently. Develop defined business/ project guidelines/processes/materials and put in place measures to enable the department to evaluate success Assist with the production of training/ business and communication materials and provide training and presentations to the appropriate staff/participants to support the roll-out of business processes/ projects Undertake and support recruitment activities as required (staff and participants) Provide effective administrative function for the OD Team including preparation and minuting of meetings Delegated authority during the absence of managers to manage day to day aspects of projects/business activities when necessary



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