Administration Assistant

3 weeks ago


Leyland, United Kingdom Tee Gee Digital Ltd Full time

Administration Assistant - SIP Kits Division

Location: Sip Kits UK - 19 Hough Lane, Leyland, Lancashire. PR25 2SB

**Responsibilities**:

- **Proposal Management**:

- Finalise proposals for SIP Kits quotations.
- Ensure proposals are comprehensive, accurate, and aligned with customer requirements.
- Track proposal progress and follow up as necessary to meet deadlines.
- **Telephone Communication**:

- Provide prompt and professional responses to customer queries regarding SIP Kits, pricing, lead times, and order status.
- Direct calls to appropriate team members when necessary and escalate issues as needed.
- **Costings Sourcing**:

- Research and gather pricing information from suppliers and internal databases for components required in SIP Kits.
- Analyse cost data to ensure competitiveness while maintaining quality standards.
- Collaborate with procurement and finance teams to validate costings and negotiate pricing when necessary.
- **Order Management**:

- Manage orders for SIP Kits, ensuring accuracy and timelines.
- Coordinate with production, logistics, and factory teams to fulfil orders efficiently.
- Monitor order status and resolve any issues related to delivery or quality.
- **Administrative Support**:

- Maintain organised records of proposals, costings, orders, and customer communications.
- Generate reports as required to track divisional performance metrics.
- Assist in general administrative tasks to support the smooth functioning of the SIP Kits division.
- Obtain online reviews from customers
- Obtain photographs from project completition.

**Qualifications**:

- Proven experience in administration, preferably in a role involving proposal management and order processing.
- Excellent communication skills, both verbal and written, with a professional telephone manner.
- Strong attention to detail and ability to manage multiple tasks simultaneously.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM software.
- Knowledge of construction or building materials industry.
- Ability to work collaboratively in a team environment and adapt to changing priorities.

Join our team and play a key role in delivering high-quality SIP Kits solutions to our customers across the UK.

Pay: £20,000.00-£22,000.00 per year

**Benefits**:

- Company pension
- Referral programme

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Admin Assistant May2024



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