Senior Fine Jewellery Consultant

7 months ago


London, United Kingdom Lily Arkwright Full time

Lily Arkwright is looking for a talented and passionate Online Senior Jewellery Consultant to join our team of ethical diamond and fine jewellery specialists, based in our Didsbury South Manchester Head Office.

We are looking for proactive individuals, with exceptional fine jewellery knowledge and luxury sales experience. This is an exciting role with the opportunity for further growth within the business.

**About Lily Arkwright.**

Featured in the Telegraph, Rock My Wedding, Confetti and the Independent, award winning Lily Arkwright is the UK’s leader in ethically sourced fine jewellery. As NAJ members with a JET qualified team, we take extreme care over the products and services we offer our customers.

We enjoy what we do and are good at what we do We take care of our employees and genuinely care about your wellbeing, ensuring we get the right balance between work and play. In recent years we've offered additional perks such as double annual bonus as a reward for everyone's hard work, staff energy payments to help with the cost of living crisis in the UK and up to 5 days extra holiday on top of your annual allowance to name a few. We value our staff and always reward hard work.

**Responsibilities of the Senior Sales Associate**
- Reporting to the Company Jewellery Manager.
- Confidently translate custom jewellery and bespoke design requirements to our CAD design team.
- Produce custom jewellery and bespoke design quotations.
- Carry out client consultations both face to face and via video
- Maintaining excellent presentation of the jewellery and showroom.
- Effectively resolve complex customer service challenges, finding solutions which exceed the Lily Arkwright customer expectations.
- Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth.

**About you**
- Previous fine jewellery experience is essential, this can be shop floor, online or within a workshop.
- Excellent listening, written and verbal communication skills
- Strong computer, typing/keyboarding and data entry skills
- Strong attention to detail
- Ability to work independently and within deadlines in a fast paced environment
- Excellent interpersonal, creative problem solving, organisational and time management skills

Everyone at Lily Arkwright has a voice and we want to hear yours If you are interested in growing with Lily Arkwright, send us a CV and cover letter, letting us know why you are interested in joining the Lily Arkwright team.

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£28,000.00 per year

**Benefits**:

- Additional leave
- Free parking
- On-site parking
- Store discount

Supplemental pay types:

- Bonus scheme

Work Location: In person



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