Client Adviser

1 week ago

Norwich, United Kingdom Marsh Full time

**What can you expect?**
- The role will provide you with opportunities to learn from colleagues with high levels of expertise and experience as they train and support you.
- The advantages of this role are that it will give you exposure to major multinational clients and the opportunity to progress to becoming the client’s main point of contact.
- Helping to maintain and build strong relationships with our clients is part of the reason we are successful. As this role will involve working on a portfolio of multinational clients, it may require some travel.

**What you will be rewarded with?**
- We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
- Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
- Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

**We will rely on you to**:

- Produce annual renewal timetable for each Client
- Obtain claims reports from colleagues
- Prepare market presentations and contracts ensure renewal strategy is reflected
- Draft client renewal reports and registers of insurance
- Manage premium billing, collections and settlements in liaison with relevant departments
- Assist with day to day client insurance and risk queries
- Assist in mid-term changes to risk
- Assist in placement of Insurance programme
- Attend Insurer / Client meetings as requested
- Assist in the preparation of reports on specific projects, as requested
- Populate Marsh tracking systems
- Being aware of the Client’s business, business issues, insurance programmes and service plans
- Liaise with the various departments within Marsh to provide Client service solutions

**What you need to have**:

- Account Handling and/or Client Advisory experience within Commercial and/or Corporate Insurance clients
- Strong written and verbal communication skills as the role involved direct client contact
- Keen to advance through insurance qualifications
- Strong attention to detail and administrative skills

**What makes you stand out**:

- Solid account handling experience gained whilst supporting brokers/client advisers ideally within a diverse portfolio of products and industries
- Corporate Insurance preferred although Commercial Insurance is also of interest
- Resilience, ambitious, happy to face clients and/or client facing stakeholders.
- CII qualified although not compulsory

**About Marsh**

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.

LI-CB2

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