Criminal Justice Volunteer

2 months ago


York, United Kingdom Humankind Charity Full time

The liaison and diversion (L&D) service offers assessment and advice for vulnerable people of all ages, who are in contact with the Criminal Justice System and experience mental health problems, learning disabilities, or may need support with other vulnerabilities.
- The North Yorkshire L&D service covers a large geographical area working with quite a small team. This role would suit someone with good communication skills and a empathetic manner with a passion for helping others.**Details of the role / tasks**
This role will work out of the Raylor centre in York, primarily supporting the L&D team in gaining service user feedback and involvement.**Tasks will include**:

- Calling service users on the phone to complete the friends and family tests, as well as gathering feedback on the service.
- Completing these feedback forms, detailing what service users have said and uploading them onto the hub
- Creating a board to log/tally the feedback; how many have been sent or competed. Sharing the feedback with the team
- Updating the service directory - to research local services, support, and resources with a view to signpost people accessing the service as appropriate
- To act as a listening ear to people with multiple vulnerabilities

**Personal qualities**

**Skills we would like you to bring**:

- Person cantered approach and empathetic attitude
- Confident and positive attitude
- Organised
- Professional
- Good computer skills
- Honest and committed
- Good time keeping
- Able to work as part of a team, on own initiative and to instruction
- Non-judgmental towards people who have experienced substance misuse
- Clear understanding of importance of confidentiality
- Some experience of working with vulnerable adults
- An understanding of Humankind - information is available on our website, and you can call a specific project to make enquires
- A genuine interest in being part of the mission and vision of Humankind
- Ability to maintain professional boundaries, adhere to Humankind policies, engage in supervision, and complete relevant training
- Experience of working / volunteering with adults at risk / with support needs
- Good English skills

We ask that you are able to commit to a half a day a week, with the ideal shift of 10am-2pm. The L&D service runs from Monday-Friday, 8am-4pm.**Interviews will be held 5th May at the Raylor Centre in York.**

**Our workplace values are**:

- Honest: we are open and realistic, building trusted relationships in which we challenge, collaborate and change.
- Committed: we are passionate about being the best that we can be, and we do this by keeping people at the heart of everything that we do.
- Inventive: we are ambitious, drawing together skills and resources to innovate and adapt in determined pursuit of our mission.

**What Volunteers can expect from us**:

- Regular supervision and support
- Induction and access to online and face to face training
- To learn and practice new skills within a teamwork setting
- To feel part of a team and the wider Humankind organisation
- Reasonable travel expenses reimbursed with proof of journey

**What can Humankind offer you?**
- ️ Happy, Healthy You - our wellbeing offers for our workforce

Employee Assist Programme and Humankind Support Networks**Humankind is an equal opportunities employer**
If you feel that you would fit with our values & ethos, are passionate about supporting people, but maybe don’t feel you have the experience required, talk to us about your transferrable skills. For the right people, we can provide development to help you to realise your potential.- Criminal Justice, Volunteer, Volunteering,
- ** **Charity, Students, Criminology, INDHK**Salary Period**
- Per Annum

**Vacancy Salary Range**
- 0

**DBS Requirement**
- Volunteer Enhanced

**Driving licence required for role?**
- No

**Applications Close Date**
- 23 Apr 2023



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