Personal Injury Claims Handler

3 months ago


Edinburgh, United Kingdom Rotate On behalf of TC Full time

Many of our colleagues enjoy the flexibility of working both from the office and home, fostering a balanced work-life dynamic. Our office environment offers bright and spacious surroundings conducive to collaboration and interaction among colleagues.

We prioritise understanding and supporting our colleagues, which is why we've embedded flexibility into our working model. Whether you prefer working from home, splitting your time between home and office, or adjusting your hours to accommodate personal responsibilities, we're committed to accommodating your needs. As a flexible employer, we're open to discussing options during your interview that align with your personal circumstances for this position.

Can you empathise with our customers? We recognize the distress that comes with motor accidents or car thefts and understand the significance of having reliable transportation. We provide expert assistance to our valued clients during such challenging situations.

As a Personal Injury Claims Handler, you'll take full responsibility for each insurance claim you manage. Success in this role hinges on maintaining continuous communication with all stakeholders to deliver top-notch customer service. You'll also engage in investigation, negotiation, assist in claim settlements, and facilitate communication with underwriters, solicitors, and third parties.

Given the diversity of our claims, exceptional empathetic skills, a neutral viewpoint, and the ability to remain composed under pressure are essential.

You will possess:

- Essential knowledge of motor and personal injury claims handling
- Advantageous familiarity with personal injury claims of £50k or more
- Excellent customer service skills within an office setting
- Demonstrated ability to work autonomously and as part of a team
- Strong organisational skills and effective workload prioritisation
- Capacity to meet monthly targets and demonstrate teamwork
- Strong written and oral communication skills
- Proficiency in IT

What's in it for You?
- Competitive salary based on skills, experience, and qualifications
- Flexible working options, including both office and home-based arrangements
- Healthcare scheme
- Self Invested Personal Pension Scheme
- Holiday allowance of 25 days plus bank holidays
- Discounts on various products and services
- Employee assistance programme for wellbeing support
- Life assurance
- Group Income Protection
- Voluntary benefits including dental cover, cycle to work scheme, season ticket loan, and wellbeing and digital GP app.

**Job Types**: Full-time, Permanent

**Salary**: Up to £32,000.00 per year

**Benefits**:

- Company events
- Company pension
- Health & wellbeing programme
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Experience**:

- Claims Processing: 1 year (required)

Work Location: Hybrid remote in Edinburgh


  • Claims Handler

    3 months ago


    Edinburgh, United Kingdom Watermans Full time

    **The Short of it** We are looking to recruit a Claims Handler to join our team! Our owner-led, forward-thinking law firm is expanding, and there has never been a better or more exciting time to join us. We are not set in our ways; we focus on making processes as simple and straightforward for our clients as possible. **About you** Applicants for the...


  • Edinburgh, Edinburgh, United Kingdom Ernest Gordon Recruitment Limited Full time

    Law Firm Opportunity£45,000-£50,000 + Mon-Fri + Progression + Company Bonus + Great BenefitsAre you a Solicitor admitted in Scotland, with a background dealing with Personal Injury/Vehicle Damage cases or similar, looking for an exciting opportunity to join an expanding, friendly law firm who will provide you with progression opportunities as well as a...


  • Edinburgh, Edinburgh, United Kingdom Service Care Legal Full time

    About the Role Service Care Legal is a prominent name in the field of personal injury law, recognized for its exceptional legal services. Position Overview We are currently seeking a committed Solicitor to become a vital part of our Union Accident Team. This role presents an exciting opportunity for a dedicated legal professional who is passionate about...

  • Senior Claims Handler

    1 month ago


    Edinburgh, Edinburgh, United Kingdom Idex Full time

    This is an excellent route for you to develop your existing claims skills into a more strategic leadership capacity.This insurance team in Edinburgh has been providing risk and insurance advice to commercial clients for over 30 years, building a reputation as a client-led, ethical bunch of professionals.Core to their approach is having a robust, in-house...

  • Senior Claims Handler

    1 month ago


    Edinburgh, United Kingdom Idex Full time

    This is an excellent route for you to develop your existing claims skills into a more strategic leadership capacity.This insurance team in Edinburgh has been providing risk and insurance advice to commercial clients for over 30 years, building a reputation as a client-led, ethical bunch of professionals.Core to their approach is having a robust, in-house...


  • Edinburgh, United Kingdom G2 Legal Limited Full time

    Catastrophic Injury & Large Loss – Personal Injury ParalegalOne of Scotland's premier Law firms is determined to hire a Personal Injury Paralegal to join its team in Edinburgh on a full-time, permanent basis.The Benefits You will benefit from the firm’s expertise, experience, reputation and resources on offer in a challenging and varied area of personal...


  • City of Edinburgh, United Kingdom G2 Legal Limited Full time

    Catastrophic Injury & Large Loss – Personal Injury ParalegalOne of Scotland's premier Law firms is determined to hire a Personal Injury Paralegal to join its team in Edinburgh on a full-time, permanent basis.The Benefits You will benefit from the firm’s expertise, experience, reputation and resources on offer in a challenging and varied area of...


  • Edinburgh, Edinburgh, United Kingdom Ably Resources Full time

    Opportunity for a Personal Injury Paralegal Are you an experienced personal injury paralegal seeking a position where you can significantly impact the lives of individuals? This role may be an excellent fit for you. Our client, a prominent litigation firm, is in search of a paralegal to become part of their non-accidental injury division. Team Focus: This...


  • Edinburgh, Edinburgh, United Kingdom BCL Legal Full time

    Personal Injury Lawyer OpportunityA leading Scottish law firm, BCL Legal, is seeking a skilled Personal Injury Solicitor to join their team in the central belt. The ideal candidate will have a strong background in EL/PL/RTA work and a passion for delivering exceptional client service.The FirmBCL Legal is a top-tier law firm with a strong reputation for...


  • Edinburgh, Edinburgh, United Kingdom Ably Resources Full time

    Opportunity for Personal Injury Paralegal Are you an experienced paralegal specializing in personal injury law? This position offers a chance to significantly impact the lives of individuals seeking justice. About the Role Our client, a prominent litigation firm, is seeking a dedicated paralegal to support their non-accidental injury division. This team is...


  • Edinburgh and Midlothian, United Kingdom BCL Legal Full time

    Senior Personal Injury Solicitor| 5+ PQE | Edinburgh A brand new opportunity to join a leading, multi-service, personal injury team in central Edinburgh. This opportunity would afford the incoming Senior Solicitor the real opportunity to work alongside a true team of personal injury experts- gaining exposure within one of the most accredited teams in...


  • Edinburgh and Midlothian, United Kingdom BCL Legal Full time

    Senior Personal Injury Solicitor| 5+ PQE | EdinburghA brand new opportunity to join a leading, multi-service, personal injury team in central Edinburgh. This opportunity would afford the incoming Senior Solicitor the real opportunity to work alongside a true team of personal injury experts- gaining exposure within one of the most accredited teams in...


  • Edinburgh, United Kingdom Thorntons Law Full time

    Thorntons has one of the leading Personal Injury teams in Scotland and we work tirelessly on behalf of clients who have sustained injuries ranging from whiplash to highly complex traumatic injuries. Our team are recognised as experts in their field with several industry leaders among their ranks. We are looking for a Legal Secretary to join the team and...


  • Edinburgh, Edinburgh, United Kingdom Ably Resources Full time

    Position Overview: Are you an experienced paralegal with a focus on personal injury cases? This opportunity allows you to make a significant impact in the lives of individuals seeking justice. About the Role: Our client, a prominent litigation firm, is seeking a dedicated paralegal to support their non-accidental injury division. This team is committed to...


  • Edinburgh and Midlothian, United Kingdom BCL Legal Full time

    Personal Injury Solicitor | 5-10 PQE | Top International Firm | Edinburgh or Glasgow A top International firm is looking to add to their Insurance team in Edinburgh or Glasgow: The Firm & Team: - Top International firm - Close & supportive culture - Career progression opportunity - Focused on employee development - Well established team The Role: -...

  • Senior Solicitor

    13 hours ago


    Edinburgh, Edinburgh, United Kingdom Iconic Resourcing Full time

    Job DescriptionJob Title: Senior Solicitor - International and Offshore Injury LitigationJob Type: Full-time / Permanent / HybridSalary: Excellent Salary and BenefitsAbout the Role:We are partnering with a prestigious and friendly law firm that continues to grow from strength to strength. Due to continual expansion, we are now seeking passionate and...


  • Edinburgh, Edinburgh, United Kingdom Careersat Ltd Full time

    Position Overview: We are excited to announce an opportunity for Property Loss Adjusters (Property Insurance claims handlers) at Careersat Ltd. About the Company: Our organization collaborates with prominent insurance providers and brokers, operating on a global scale. Role Responsibilities: Manage and assess property insurance claims efficiently. Work...


  • Edinburgh, Edinburgh, United Kingdom Iconic Resourcing Full time

    International and Offshore Injury Litigation AssociateLocation: FlexibleType: Full-time / Permanent / HybridCompensation: Competitive Salary and BenefitsAre you seeking a fulfilling role that allows you to leverage your legal skills to make a significant impact? If you are passionate about helping others and want to work in a meaningful area of law, this...


  • Edinburgh, Edinburgh, United Kingdom Careersat Ltd Full time

    Position Overview: We are excited to announce an opportunity for Property Loss Adjusters (Property Insurance claims handlers) at Careersat Ltd, collaborating with a prominent global insurance organization. About the Company: Our client is a well-established insurance firm, recognized for its partnerships with leading insurance providers and brokers...


  • Edinburgh, Edinburgh, United Kingdom Careersat Ltd Full time

    Position Overview: We are excited to announce an opportunity for Property Loss Adjusters (Property Insurance claims handlers) with our esteemed client, a prominent player in the global insurance sector. About the Company: Our client collaborates with leading insurance firms and brokers, providing a comprehensive range of insurance solutions. Role...