Post Office Counter Assistant

2 weeks ago


Wakefield, United Kingdom Sandal Post Office Full time

Sandal Post Office are looking to add to our team here in Sandal, Wakefield.

**More about the role**

We operate a busy Mains Post Office in the heart of our community here in South Wakefield and we have a vacancy for a part time role. As a Post Office Assistant, you will be at the forefront of our busy branch, driving customer service and maximising sales. It will be your job to provide help and assistance to the customer, to ensure we provide appropriate Post Office services to meet their needs and achieve our targets.

**What can you expect to be doing?**
- Maximise sales by delivering excellent customer service
- Post Office system operation and cash handling
- Controlling and replenishing stock levels
- Maintaining security within the Post Office according to the Post Office procedures
- Ensuring that all Post Office standards are maintained
- To maintain and update administration in accordance with existing procedures
- Responsible for the delivery of the first class level of customer service that our customers have come to expect
- Required to build and develop sales by ensuring that our customers are kept informed of the latest products and services available from the Post Office
- To sell and demonstrate product knowledge by advising the customer/answering queries and suggesting products as part of the customer transaction
- Selling financial products and services to meet targets
- To assist in stocktaking procedures
- General retail duties

**A few things about you**
- Excellent interpersonal and communication skills
- Positive, enthusiastic working attitude
- Great attention to detail and an ability to manage time effectively are necessities for the role
- Be helpful and friendly and feel comfortable working with the public
- To be enthusiastic, committed and self-motivated
- Adopt a ‘can do’ attitude to challenging situations with the business
- Have a flexible approach to working hours including working on a Saturday morning and will occasionally be required to work additional hours to cover holidays and sickness
- Be able to work as part of a team but also on your own initiative
- Ideally previous experience in Post Office is preferred but not essential
- GCSE Maths and English at grade c or level 4 ( or equivalent )

**Hours Of Work**:
Mondays: 12pm-5:30pm

Wednesdays: 12pm-5:30pm

Thursdays: 2pm-5:30pm

Saturdays: 10:30am-12:30pm

£11.44 per hour

**Job Type**: Part-time

**Salary**: £11.44 per hour

Expected hours: 16.5 per week

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

Expected start date: 03/06/2024



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