Customer Support Advisor
4 weeks ago
Daily duties within the role to include:
- Managing customer product returns and following these returns up with customers on each individual outcome.
- Liaise with warehouse staff to ensure customer orders are complete.
- Enter and process updates on our internal CRM system.
- Other general administrative duties as and when required.
- Any other reasonable duties as instructed by management.
Desired skills
- Computer literate with understanding of Microsoft Windows, Excel and Word.
- A team player.
- Confident, enthusiastic and able to work on own initiative.
- Forward and creative thinker.
- Excellent attention to detail.
- Driving license desirable but not essential.
- Previous experience in customer orientated environment
Personal qualities
- Punctual
- Honest and trustworthy
- Flexible
- Eager to learn new skills
**Job Type**: Full Time
**Job Types**: Full-time, Part-time
**Salary**: From £11.00 per hour
Expected hours: 40 per week
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Holidays
- Monday to Friday
- No weekends
Work Location: In person
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