Technical Administrator

7 months ago


Bath, United Kingdom White Horse Employment Full time

White Horse Employment are delighted to be working with a national specialist product manufacturer and distribution company in Bath. They have grown year on year with continued expansion plans.

This continued growth has allowed them to add additional heads to the team, which is why they're now looking to recruit a Technical Administrator to sit within their Customer Service teams.

Your main responsibilities will include:

- Provide first-line technical support to customers
- Assisting with queries
- Processing order to resolve product issues

This role is to support current customers with products they have already received. They may require further products, advice or instructions on the products, and overall support to first-line issues.
- Appropriate customer service skills
- A good understanding of dealing with first-line problems
- Strong IT skills, and be process driven

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Flexitime
- On-site parking

Schedule:

- Flexitime
- Monday to Friday
- No weekends

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Bath: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Reference ID: DC



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