Senior Complaints Investigation Officer

This role requires formal investigation of situations where customers tell us that they are concerned and dissatisfied about the services they have received. The role explores experiences and looks to address the issues identified, seeking positive outcomesand learning, to inform service improvements. They’re looking for a dedicated professional to bring...

Compliants Advisor, specialist complaint resolution, ownership Your new company You will work for a social housing company in the Staffordshire region, one that is constantly expanding its service and setting high expectations of the service it offers.Your new role You will act as the first and main point of contact to resolve issues when the service levels...

Compliants Advisor, specialist complaint resolution, ownership Your new company You will work for a social housing company in the Staffordshire region, one that is constantly expanding its service and setting high expectations of the service it offers.Your new role You will act as the first and main point of contact to resolve issues when the service...

Technical complaints, E2E work, investigations Temporary Technical End-to-End Complaints ResolverLocation:Stafford, United Kingdom (on-site with flex)Duration:2 months (with possibility of extension)About the Role:We are seeking a skilled and customer-focused Complaints Resolver to join our team on a temporary basis. As a Technical End-to-End Complaints...

We are looking for an enthusiastic individual with a flexible approach to join a busy frontline service which provides advice and guidance to residents wishing to access statutory and corporate complaints procedures. Your role will entail the management of a bespoke database where all new complaints and enquiries are to be inputted and you will be accessing...

We are excited to share the following vacancy that we have available within the Investigations Unit. **Fraud and Financial Investigation Support Officer - Grade E, Permanent, Full-time position.** An excellent opportunity has arisen for an individual to join the Fraud and Financial Investigation Department as a FFIU Support Officer. This is a newly...

My Client in the Staffordshire area are looking for an Environmental Protection Officer. They are in need of an experienced officer to work on statutory nuisance, acoustics, Air acoustics and contaminated land. consultations. This role requires someone who can hit the ground running; therefore it is absolutely essential that you have experience within this...

Job advert Major Organised Crime Department – Major Investigations Enquiry Team DC Are you a qualified Detective and looking for a change in role? Would you like to join a force that offers a rewarding and challenging opportunity within the Major and Organised Crime Department? If so then a career with Staffordshire Police could be for you....

Job advert Major Organised Crime Department – Major Investigations Enquiry Team DC Are you a qualified Detective and looking for a change in role? Would you like to join a force that offers a rewarding and challenging opportunity within the Major and Organised Crime Department? If so then a career with Staffordshire Police could be for you....

Job summary The Customer Service & Experience Manager is responsible for aligning the management of complaints and Patient Advice and Liaison Service (PALS) services within the Trust through a single point of contact to support with consistency and ensure timely resolution of all concerns raised. This includes leading the development, implementation,...

Office Manager Twenty 4 seven education are currently recruiting for School Office Manager to work in some of our Birmingham schools. Applicants must have some school office manager experience and be proficient on school systems. However, applicants with strong office manager experience in a similar sector will also be considered but you must have the...

Contract: Full Time, PermanentSalary: £DOE plus benefits packageAdditive Technology (Plastics/Polymers)Wentworth James Group has engaged with a key client and a leading innovator & supplier of additive technology, that deliver projects to various industry sectors such as Automotive, Food, Healthcare, Manufacturing, Labs & Packaging. Due to business growth...

Are you a detail-oriented and customer-focused individual? Do you thrive in a fast-paced environment and enjoy providing exceptional support to sales teams? If so, we have an exciting opportunity for you! We are currently seeking a Administrative Support Office to join our dynamic and growing organization. **Company Overview**: **Position Overview**: As a...

Living Floodplains Officer/Senior Living Floodplains Officer Staffordshire Wildlife Trust Wolseley Bridge, Stafford, with hybrid working Living Floodplains Officer/Senior Living Floodplains Officer 00) or Senior Officer (£24,915.Full time – 35 hours We are looking to expand our conservation team to help us deliver a series of excitingfloodplain...

Job Introduction Are you customer service focused, a problem solver and someone who enjoys working in a fast-paced environment? We are looking for a dynamic individual to join our team of skilled Senior ICT Support Officers. Main Responsibilities As an Senior ICT Support Officer, you will be: - Providing 2nd line support for SCC customers throughout...

We are excited to share the following vacancy that we have available in the Specialist Crime Command Unit **Exhibits & Disclosure Officer - Grade G, Permanent, Full-time position.** As part of this role you will examine and assess all material within an investigation. You will make decisions on the relevancy of such material and schedule it accordingly,...

Job Introduction We have 2 positions available for the role of Senior SEND Keyworker. 1x full time permanent post for Stafford 1x 12 month post for South Staffordshire This is an exciting and innovative opportunity for existing SEND Key Workers who wish to develop their professional practice and career in the complex, challenging and rewarding world of...

Duties: * Advise/Educate the commercial team to offer the appropriate/most suitable solution based on end application. * Assist clients with New Product Development (NPD), production trials, and sample procedures. * Co-ordinate and manage Supplier and Customer Trials. * Carrying out internal audits to ISO 9001 and ISO 14001. * Work closely with...

Duties: * Advise/Educate the commercial team to offer the appropriate/most suitable solution based on end application. * Assist clients with New Product Development (NPD), production trials, and sample procedures. * Co-ordinate and manage Supplier and Customer Trials. * Carrying out internal audits to ISO 9001 and ISO 14001. * Work closely...

Duties: * Advise/Educate the commercial team to offer the appropriate/most suitable solution based on end application. * Assist clients with New Product Development (NPD), production trials, and sample procedures. * Co-ordinate and manage Supplier and Customer Trials. * Carrying out internal audits to ISO 9001 and ISO 14001. * Work closely with suppliers on...